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      Rise Broadband

      ( 38 Reviews )

      Rise Broadband
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      Chamber Rating

      1.7 - (38 reviews)
      4
      3
      0
      1
      30
      Read Our 38 Reviews

      Chamber Rating

      1.7 - (38 reviews)
      4
      3
      0
      1
      30
      › ‹
      • Jim

        Myself and neighbors who have Rise Internet have had terrible service for over 2 yrs. Unfortunately we have no other choice for service currently, but as soon as we do I will switch service providers. Customer service is terrible and they lie to customers as other have said. If you have any connection what so ever that justifies to them the monthly cost. I am paying for upload speed of 10 and over the past 2 weeks or more have had no connection or terribly low speeds that won't even load a browser. I have called 3 times with no help. It is illegal what they are doing to customers... Paying for service they are not providing!
        Dec 14th, 2018

      • Preston Boardman


        May 5th, 2018

      • TherockJuls

        Horrible!!! They hang up on you if you try to call for technical support. Have the 10mb/s download speed but am lucky to get 1mb/sec with a top on the line AC Netgear router. Have had them as my internet provider for 10 years now. Used to be okay but is now absolutely slow and overpriced!!! All around horrible!!
        Jan 11th, 2018

      • Justin Carr

        Avoid. I used to work here. They try to make employees lie to customers, which is why I quit. Service sucks too. You'll never get the speeds you pay for.
        Jan 5th, 2018

      • Louis Walker

        It's a call center now. Not actually a place to get service done.
        Jan 2nd, 2018

      Read Our 38 Reviews

      About
      Rise Broadband

      Rise Broadband is located at 3260 S Alpine Rd in Rockford, Illinois 61109. Rise Broadband can be contacted via phone at (844) 411-7473 for pricing, hours and directions.

      Contact Info

      •   (844) 411-7473

      Questions & Answers

      Q What is the phone number for Rise Broadband?

      A The phone number for Rise Broadband is: (844) 411-7473.

      Q Where is Rise Broadband located?

      A Rise Broadband is located at 3260 S Alpine Rd, Rockford, IL 61109

      Q What is the internet address for Rise Broadband?

      A The website (URL) for Rise Broadband is: http://www.t6b.com

      Q How big is Rise Broadband?

      A Rise Broadband employs approximately 20+ people.

      Q How is Rise Broadband rated?

      A Rise Broadband has a 1.7 Star Rating from 38 reviewers.

      Ratings and Reviews
      Rise Broadband

      Overall Rating

      Overall Rating
      ( 38 Reviews )
      4
      3
      0
      1
      30
      Write a Review

      Jim on Google

      image Myself and neighbors who have Rise Internet have had terrible service for over 2 yrs. Unfortunately we have no other choice for service currently, but as soon as we do I will switch service providers. Customer service is terrible and they lie to customers as other have said. If you have any connection what so ever that justifies to them the monthly cost. I am paying for upload speed of 10 and over the past 2 weeks or more have had no connection or terribly low speeds that won't even load a browser. I have called 3 times with no help. It is illegal what they are doing to customers... Paying for service they are not providing!

      Preston Boardman on Google

      image

      TherockJuls on Google

      image Horrible!!! They hang up on you if you try to call for technical support. Have the 10mb/s download speed but am lucky to get 1mb/sec with a top on the line AC Netgear router. Have had them as my internet provider for 10 years now. Used to be okay but is now absolutely slow and overpriced!!! All around horrible!!

      Justin Carr on Google

      image Avoid. I used to work here. They try to make employees lie to customers, which is why I quit. Service sucks too. You'll never get the speeds you pay for.

      Louis Walker on Google

      image It's a call center now. Not actually a place to get service done.

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      Overall Rating

      Overall Rating
      ( 38 Reviews )
      4
      3
      0
      1
      30

      Write a Review

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