Heather Eash Plumbing
-
Serving
Peoria, IL - (309) 210-7897
Hours
Chamber Rating
-
Crystal Morris
The day after Christmas we had a pipe burst out of 18 plumbers we called in the surrounding area Heather was the only one that returned our call she set an appointment for the next day they came out that morning fix our broken pipe very professional very fast efficient I would highly recommend her to anyone Service: Plumbing pipe repair
Jan 23rd, 2023 -
calondra davis
Heather's service is top notch and she's deffinetly my angel. she's soo amazing knowledgeable strong professional and in my experience has a big heart. She has the best Plumbing business Ever. She went over and beyond my expectation. I'm forever grateful for her and her kind heart.I recommend her to all that has any Plumbing issues. 5 stars isnt enough. Her stars are infinite Service: Water heater installation
Jul 15th, 2022 -
Alex P.
We have used Heathers company a few times for different issue. Always 100% service, On time, On budget. and Great work.
Feb 24th, 2022 -
Joe Chianakas
Heather was our plumber for a couple of years and did great. Something must have changed in 2021. Over the last two weeks, she did not show up for three different appointments. Not only that, but we didn't even get a call or text to reschedule or explain why. Is it really that hard to take two seconds and text someone that you aren't coming so we aren't spending the entire day waiting for you? You may wonder why we gave her three chances. On the first two, I had to to text and call multiple times to even reach her (she never bothered to say why she couldn't come). We try to assume the best in people. Like I said, she WAS good. Emergencies happen, and things come up. We were very understanding at first, obviously, or we wouldn't keep trying . Still, you have to communicate with your clients! Example: at 2pm I texted "Are you still coming today?" for a 2:30 appointment just to check. I was rushing home to make sure I would be there on time (even if it is not an emergency, we also have to rearrange our schedules for you, Heather). She replied to that message and said yes that we were next. The entire evening went by and the next day, too-- no call, no text, no explanation. This is the THIRD TIME IN A ROW. I am sorry, Heather, but this is so unprofessional and unacceptable. I guess it needs to be said: PLEASE AT LEAST contact your customers if you aren't going to be able to make it. If someone can't be bothered to even do that, then I can't be bothered to give them any more business. It shows exactly how much we mean to you, which must be nothing. I'm very disappointed, and I am only writing this review so others may not have the stress I've had in constantly rescheduling and wondering who is going to help us. Services: Water heater installation, Toilet repair
Oct 4th, 2021 -
Lynda B.
Didn't even show up and didn't bother to answer the phone when I tried to call and find out what the issue was. If you don't want to do the work don't agree to it.
Mar 17th, 2021
Contact Info
- (309) 210-7897
- [email protected]
Products
- Faucets
- Sump Pumps
- Water Heater
Services
- Available by Appointment Only
- Restoring Hot Water
- Toilet and Drain Repair
- Water Line Repair
Brands
- Bradford White Water Heaters
- Delta
- Liberty
Specialities
- Installation of Sump Pump
- Residential Plumbing Service Work
- Softeners
- Water Heaters
Payment Methods
- Cash
- AMEX
- Discover
- MasterCard
- Visa
Special Considerations
Licensed
Questions & Answers
Q What is the phone number for Heather Eash Plumbing?
A The phone number for Heather Eash Plumbing is: (309) 210-7897.
Q Where is Heather Eash Plumbing located?
A Heather Eash Plumbing is located at , Peoria, IL
Q What is the internet address for Heather Eash Plumbing?
A The website (URL) for Heather Eash Plumbing is: https://heathereashplumbing.com
Q How big is Heather Eash Plumbing?
A Heather Eash Plumbing employs approximately 1 people.
Q What days are Heather Eash Plumbing open?
A Heather Eash Plumbing is open:
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Q How is Heather Eash Plumbing rated?
A Heather Eash Plumbing has a 4.0 Star Rating from 22 reviewers.
Hours
Related Categories
Ratings and Reviews
Heather Eash Plumbing
Overall Rating
Overall Rating
( 22 Reviews )Crystal Morris on Google
The day after Christmas we had a pipe burst out of 18 plumbers we called in the surrounding area Heather was the only one that returned our call she set an appointment for the next day they came out that morning fix our broken pipe very professional very fast efficient I would highly recommend her to anyone Service: Plumbing pipe repair
calondra davis on Google
Heather's service is top notch and she's deffinetly my angel. she's soo amazing knowledgeable strong professional and in my experience has a big heart. She has the best Plumbing business Ever. She went over and beyond my expectation. I'm forever grateful for her and her kind heart.I recommend her to all that has any Plumbing issues. 5 stars isnt enough. Her stars are infinite Service: Water heater installation
Alex P. on Yelp
We have used Heathers company a few times for different issue. Always 100% service, On time, On budget. and Great work.
Joe Chianakas on Google
Heather was our plumber for a couple of years and did great. Something must have changed in 2021. Over the last two weeks, she did not show up for three different appointments. Not only that, but we didn't even get a call or text to reschedule or explain why. Is it really that hard to take two seconds and text someone that you aren't coming so we aren't spending the entire day waiting for you?
You may wonder why we gave her three chances. On the first two, I had to to text and call multiple times to even reach her (she never bothered to say why she couldn't come). We try to assume the best in people. Like I said, she WAS good. Emergencies happen, and things come up. We were very understanding at first, obviously, or we wouldn't keep trying . Still, you have to communicate with your clients!
Example: at 2pm I texted "Are you still coming today?" for a 2:30 appointment just to check. I was rushing home to make sure I would be there on time (even if it is not an emergency, we also have to rearrange our schedules for you, Heather). She replied to that message and said yes that we were next. The entire evening went by and the next day, too-- no call, no text, no explanation. This is the THIRD TIME IN A ROW.
I am sorry, Heather, but this is so unprofessional and unacceptable. I guess it needs to be said: PLEASE AT LEAST contact your customers if you aren't going to be able to make it. If someone can't be bothered to even do that, then I can't be bothered to give them any more business. It shows exactly how much we mean to you, which must be nothing. I'm very disappointed, and I am only writing this review so others may not have the stress I've had in constantly rescheduling and wondering who is going to help us. Services: Water heater installation, Toilet repair
Lynda B. on Yelp
Didn't even show up and didn't bother to answer the phone when I tried to call and find out what the issue was. If you don't want to do the work don't agree to it.
Overall Rating
Overall Rating
( 22 Reviews )Write a Review
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