Lucky Brand
Chamber Rating
-
Linda Sloan
We visited the Luckys at Oakbrook Mall to get pants for my husband. The staff was extremely friendly and helpful. We were offered options for him which worked well. Our visit was enjoyable; the clothing is comfortable and reasonably pricedwe will be back.
Feb 23rd, 2024 -
Aaron Beatty
Staff was helpful! Store was clean.
Nov 27th, 2023 -
francisco ponciano
Nov 3rd, 2023 -
Jessica L. Simpson
I walked in to do a return with my items in my hand and the only sales representative was there she looked at me and she was on the phone. She didnt say hi to me, and I stood at the counter waiting for her to acknowledge me while she was on the phone. Im not sure if this is how she treats all customers but regardless if I am returning clothes or not she should acknowledge customers and offer them assistance. Once she got off the phone she never said that she was sorry for the wait or for her being on the phone. Absolutely poor customer service. I used to work at J Crew and we never treated people like that. I do not recommend shopping there. I would give them zero stars if I could.
Aug 27th, 2023 -
Mauricio Ruiz
Jun 10th, 2023
Questions & Answers
Q What is the phone number for Lucky Brand?
A The phone number for Lucky Brand is: (630) 368-0151.
Q Where is Lucky Brand located?
A Lucky Brand is located at 158 Oakbrook Ctr, Oak Brook, IL 60523
Q What is the internet address for Lucky Brand?
A The website (URL) for Lucky Brand is: http://www.luckybrandjeans.com
Q Is there a key contact at Lucky Brand?
A You can contact James Crandell at (630) 368-0151.
Q How is Lucky Brand rated?
A Lucky Brand has a 4.2 Star Rating from 47 reviewers.
Ratings and Reviews
Lucky Brand
Overall Rating
Overall Rating
( 47 Reviews )Linda Sloan on Google
We visited the Luckys at Oakbrook Mall to get pants for my husband. The staff was extremely friendly and helpful. We were offered options for him which worked well. Our visit was enjoyable; the clothing is comfortable and reasonably pricedwe will be back.
Aaron Beatty on Google
Staff was helpful! Store was clean.
francisco ponciano on Google
Jessica L. Simpson on Google
I walked in to do a return with my items in my hand and the only sales representative was there she looked at me and she was on the phone. She didnt say hi to me, and I stood at the counter waiting for her to acknowledge me while she was on the phone. Im not sure if this is how she treats all customers but regardless if I am returning clothes or not she should acknowledge customers and offer them assistance. Once she got off the phone she never said that she was sorry for the wait or for her being on the phone. Absolutely poor customer service. I used to work at J Crew and we never treated people like that. I do not recommend shopping there. I would give them zero stars if I could.
Mauricio Ruiz on Google
Overall Rating
Overall Rating
( 47 Reviews )Write a Review
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