Arden Courts - ProMedica Memory Care Community (Northbrook)

Dec 25th, 2021

Recently I worked with a family and they could not say enough how seamless the process was moving their dad to Arden Courts of Northbrook. From the initial tour outside, they felt very comfortable in their selection of Arden Courts memory care community. Suzy and Michelle informed the family in a timely manner with protocol of COVID -19, which put their mind at ease. The caregivers are compassionate and so professional. The entire staff at Arden Courts works tirelessly at keeping the residents engaged in these difficult and challenging times.
May 13th, 2021

My brother and I were not aware of the extent of our fathers dementia. When our mother died suddenly, we tried to care for him and realized quickly we could not give him the care he needed. Suzy at Arden Courts respondes right away to my request for information, provided all of the information I needed up front and also was available for every single question I had-big or small. It was easy to choose Arden Courts based on my interactions with her, and with the other staff. I dont have to worry about my dads health or safety which is a relief beyond words.
Mar 9th, 2021

My mom moved into Arden Courts of Northbrook September of 2021. I looked at 7-8 different places, many of which were beautiful, however, the things that made a difference for us was the staff at Arden and their absolute understanding of and focus on memory care. The community is intimate in size and has a family-like feel. The routine and activities keep residents engaged and circulating. My mom feels a sense of belonging and purpose. As she loses her ability to communicate and follow instructions, staff adapt to her changes to meet her where she is at. I have gotten to know most of the caregivers, nursing staff and front office staff. Each resident is respected for who they are and where they are at. Staff work together like a family. The journey through dementia is different for each person, it has been a blessing to know that my mom is in good hands. I have also learned so much from observing and interacting with the Arden staff as my mom changes in ways I could never have imagined. I found Arden Courts via a resource list from a consultation with the Alzheimer's Association.
Apr 24th, 2023

If you are looking for a Memory Care facility, my advice is: look at the staff. Arden Court has amazing staff. My Mom has been at Arden Court for over 6 years. I attribute her longevity to the structured and stimulating environment, nourishing and creative meals, conscientious and yes, loving care she receives there from everyone. Administrative, nursing, activities, caregivers are all very professional but kind and caring to boot. The rooms are individualized for each resident, and are in a homelike setting with a "country" theme. The staff/resident ratio is high and the staff is quite energetic and familiar with each resident as an individual. There are many ways for family to enhance the experience for their loved one and they are encouraged to do so by the staff. Family is welcome pretty much anytime and there are educational programs on memory care as well as an active and well-run support group. Always up-to-date on best practices and open to suggestions.
May 24th, 2021