Chamber of Commerce

      Caliber Auto Glass

      ( 4 Reviews )

      Caliber Auto Glass
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      Hours

      Friday:
      8:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 4:00 PM
      Tuesday:
      8:00 AM - 4:00 PM
      Wednesday:
      8:00 AM - 4:00 PM
      Thursday:
      8:00 AM - 4:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (4 reviews)
      3
      0
      0
      0
      1
      Read Our 4 Reviews

      Chamber Rating

      4.0 - (4 reviews)
      3
      0
      0
      0
      1
      › ‹
      • GIS ILL

        The ladies at the front desk need an extreme month long customer service training boot camp. I am very dissatisfied with the terrible customer service the front office provided. 1ST...My wife arrived with the vehicle and was informed she was at the wrong location despite simply driving to the address provided to us by phone and email. 2ND.... After it was determined we were in fact at the right location, my question was how long would the glass replacement take. The lady on the right side of the office as we entered said it could take all day, in a very unprofessional manner. Our appointment was for 9am but she had the audacity to utter the words all day. She never offered to contact the technician to get an estimate. I retrieved my key fob and left expeditiously. I know poor customer service when I see it. I can guarantee never to return and I suggest anyone reading this to expect the worst.
        Feb 9th, 2024

      • The Pigeon & The Duck

        They did a fantastic job ! They came out super fast. Very responsive and respectful. Would use again and highly recommend.
        Jan 7th, 2024

      • D Smith


        Dec 17th, 2023

      • A Vasquez


        Feb 25th, 2022

      Read Our 4 Reviews

      About
      Caliber Auto Glass

      Caliber Auto Glass is located at 801 Frontenac Rd in Naperville, Illinois 60563. Caliber Auto Glass can be contacted via phone at 630-300-3306 for pricing, hours and directions.

      Contact Info

      •   630-300-3306

      Questions & Answers

      Q What is the phone number for Caliber Auto Glass?

      A The phone number for Caliber Auto Glass is: 630-300-3306.

      Q Where is Caliber Auto Glass located?

      A Caliber Auto Glass is located at 801 Frontenac Rd, Naperville, IL 60563

      Q What is the internet address for Caliber Auto Glass?

      A The website (URL) for Caliber Auto Glass is: https://www.caliber.com/find-a-location/naperville-60563?utm_source=google&utm_medium=gbp-profile&utm_campaign=glass

      Q What days are Caliber Auto Glass open?

      A Caliber Auto Glass is open:
      Friday: 8:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 4:00 PM
      Tuesday: 8:00 AM - 4:00 PM
      Wednesday: 8:00 AM - 4:00 PM
      Thursday: 8:00 AM - 4:00 PM

      Q How is Caliber Auto Glass rated?

      A Caliber Auto Glass has a 4.0 Star Rating from 4 reviewers.

      Hours

      Friday:
      8:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 4:00 PM
      Tuesday:
      8:00 AM - 4:00 PM
      Wednesday:
      8:00 AM - 4:00 PM
      Thursday:
      8:00 AM - 4:00 PM

      Ratings and Reviews
      Caliber Auto Glass

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      3
      0
      0
      0
      1
      Write a Review

      GIS ILL on Google

      image The ladies at the front desk need an extreme month long customer service training boot camp. I am very dissatisfied with the terrible customer service the front office provided.
      1ST...My wife arrived with the vehicle and was informed she was at the wrong location despite simply driving to the address provided to us by phone and email.
      2ND.... After it was determined we were in fact at the right location, my question was how long would the glass replacement take. The lady on the right side of the office as we entered said it could take all day, in a very unprofessional manner. Our appointment was for 9am but she had the audacity to utter the words all day. She never offered to contact the technician to get an estimate. I retrieved my key fob and left expeditiously. I know poor customer service when I see it. I can guarantee never to return and I suggest anyone reading this to expect the worst.

      Business Response on Google Jan 17th, 2024
      Thank you for your feedback. We apologize that your experience did not reflect our high customer service standards and would like to make it right. Please email your contact information to [email protected], and we will promptly follow-up with you.

      The Pigeon & The Duck on Google

      image They did a fantastic job ! They came out super fast. Very responsive and respectful. Would use again and highly recommend.

      Business Response on Google Jan 9th, 2024
      You can count on us for friendly service and a seamless experience! Thank you for the feedback, The. Our team greatly appreciates you and is committed to Restoring the Rhythm of Your Life®.

      D Smith on Google

      image

      Business Response on Google Dec 15th, 2023
      Thank you so much for your kind words, D. We are delighted to hear that we exceeded your expectations. We appreciate you choosing Caliber Auto Glass!

      A Vasquez on Google

      image

      Business Response on Google Jan 8th, 2024
      You can count on us for friendly service and a seamless experience! Thank you for the feedback, A. Our team greatly appreciates you and is committed to Restoring the Rhythm of Your Life®.

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      3
      0
      0
      0
      1

      Write a Review

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