Caseys Retail Company

Caseys Retail Company
Yext Power Listing.

Chamber Rating

Verified Member
3.4 - (137 reviews)
50
34
8
7
38
Read Our 137 Reviews

Chamber Rating

Verified Member
3.4 - (137 reviews)
50
34
8
7
38
  • EmmahLouWho J


    Mar 28th, 2024

  • Alex Kaalberg

    The food is ok. But the service at this Casey's is absolutely the worst ever. Today I have called this Casey's to order a pizza and then the one time these people actually picked up the phone, the guy said he didn't know how to actually place an order online to have my pizza delivered. And now I have called 3 times and have been on the phone waiting for someone to answer the phone for 10 minutes. Plus this store has online orders disabled too. On the phone it said that this store might not be accepting new orders and it would transfer me to the kitchen. I know that they are working in there. So why can't they actually do their job and answer the phone? I just want a pizza to have at work because I'm hungry and I work 3rd shift. I wanted a taco pizza and an 8 piece breadstick. This is the worst service I have ever received from any pizza place. This is the worst Casey's ever. Don't bother ordering pizza from them. You'll just end up waiting. Plus even when they make your pizza, they never have it done on time. I understand if it was a few minutes late. But it's about 10 or 20 minutes late every single time. Why can't the kitchen staff find the time to answer the phone when they are in there? They aren't constantly working on pizzas the whole time. I have spent a whole hour on the phone between my 3 phone calls to this Casey's. It is absolutely ridiculous.
    Jan 15th, 2024

  • Justin Rose

    Wonderful environment and excellent customer service
    Jan 5th, 2024

  • Sara Johnson

    Absolutely disgusting. .. it smells bad everything is dirty the bathrooms.... I may have gotten something from walking in there
    Nov 28th, 2023

  • Didier Marin

    Theres never any veggie breakfast pizza and theres never any cheese at any time of the day
    Nov 25th, 2023

Read Our 137 Reviews

About
Caseys Retail Company

Caseys Retail Company is located at 1205 10th Ave W in Milan, Illinois 61264. Caseys Retail Company can be contacted via phone at (309) 756-5542 for pricing, hours and directions.

Contact Info

  •   (309) 756-5542

Questions & Answers

Q What is the phone number for Caseys Retail Company?

A The phone number for Caseys Retail Company is: (309) 756-5542.


Q Where is Caseys Retail Company located?

A Caseys Retail Company is located at 1205 10th Ave W, Milan, IL 61264


Q How big is Caseys Retail Company?

A Caseys Retail Company employs approximately 20+ people.


Q How is Caseys Retail Company rated?

A Caseys Retail Company has a 3.4 Star Rating from 137 reviewers.

Ratings and Reviews
Caseys Retail Company

Overall Rating

Overall Rating
( 137 Reviews )
50
34
8
7
38
Write a Review

EmmahLouWho J on Google

image


Alex Kaalberg on Google

image The food is ok. But the service at this Casey's is absolutely the worst ever. Today I have called this Casey's to order a pizza and then the one time these people actually picked up the phone, the guy said he didn't know how to actually place an order online to have my pizza delivered. And now I have called 3 times and have been on the phone waiting for someone to answer the phone for 10 minutes. Plus this store has online orders disabled too. On the phone it said that this store might not be accepting new orders and it would transfer me to the kitchen. I know that they are working in there. So why can't they actually do their job and answer the phone? I just want a pizza to have at work because I'm hungry and I work 3rd shift. I wanted a taco pizza and an 8 piece breadstick. This is the worst service I have ever received from any pizza place. This is the worst Casey's ever. Don't bother ordering pizza from them. You'll just end up waiting. Plus even when they make your pizza, they never have it done on time. I understand if it was a few minutes late. But it's about 10 or 20 minutes late every single time. Why can't the kitchen staff find the time to answer the phone when they are in there? They aren't constantly working on pizzas the whole time. I have spent a whole hour on the phone between my 3 phone calls to this Casey's. It is absolutely ridiculous.

Business Response on Google Jan 16th, 2024
This should never happen when ordering from us, Alex. We are looking into these issues with the folks at our Milan store. In the meantime, we'd love to connect with you directly. Please reach out at https://www.caseys.com/contact.

Justin Rose on Google

image Wonderful environment and excellent customer service


Sara Johnson on Google

image Absolutely disgusting. .. it smells bad everything is dirty the bathrooms.... I may have gotten something from walking in there

Business Response on Google Dec 8th, 2023
This should never be your experience with us, Sara. We're escalating your review to our Milan team to ensure our store is up to our high standards. We'd like to earn back your trust. Please reach out at https://www.caseys.com/contact. Thank you.

Didier Marin on Google

image Theres never any veggie breakfast pizza and theres never any cheese at any time of the day

Business Response on Google Dec 5th, 2023
Thank you for sharing your feedback, Didier. Everything should be well-stocked to ensure a seamless experience for all of our customers. We are looking into this with our team in Milan. We'd appreciate a chance to chat with you directly. You can reach us at https://www.caseys.com/contact.

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Overall Rating

Overall Rating
( 137 Reviews )
50
34
8
7
38

Write a Review

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