SIHF Healthcare - Mattoon

WOW IsHer _{on Google}

Apr 3rd, 2024

Just got off the phone with some young man, who didnt care at all about me and my sons healthcare needs. Shelbi Birch was our PCP we have medications and diagnoses he was like Um yeah you have to find someone else I cant believe how quickly I was dismissed without an ounce of empathy! No referral, nothing. He responded as if I was annoying him, had I known this is how they felt about their patients (who are the reason they have a job) I wouldve never been a member with them in the first place. Be careful going here and if you have other options seek them. He left me feeling like nothing

stormatia tarte _{on Google}

Mar 26th, 2024

Im only rating 1 star because I cant leave a review with zero stars. My experience here has been the worst doctor experience Ive had locally, and I will never recommend this office to anyone I actually care about. I have chronic illness and havent been able to see my PCP in over 6 months because she just decides to not be in the office when Ive had appointments set for weeks beforehand. Took weeks to get callbacks about lab results, never had my info updated every time I told them something needed changed. Zero out of five stars

Harvey A _{on Google}

Mar 18th, 2024

Such great people working at the mattoon location they listen and help on all questions or problems you may have