Suburban Sewer & Septic Inc.

Kyle and his crew very professional and quick to come out. Highly recommend for your needs. New customer for life. Thanks to all of you!
Oct 28th, 2021

Exceptional service and quality, I would highly recommended Randy and his crew, a difficult job done well!
Aug 12th, 2021

These guys have worked on my lines before. They do fantastic work at a much competitive price. If you need plumbing services, these are the folks to call!
Jul 17th, 2021

I cannot explain how great they were to work with. We've previous used another company for a few years and felt they weren't being truthful. We called suburban, they came right out and took amazing care of us. They were professional, on time and extremely reasonably priced. I highly recommend them.
Jun 5th, 2021

I used Suburban Sewer back in March 2014. They were recommended in my homeowner closing paperwork, so I thought them to be a reputable company. I paid them $2800 to dig up my yard and replace 6' of clay pipe with PVC pipe. They left a GIANT dirt mount that they said should settle by next season. It never did. It was three years (Summer of 2017) before i figured out the ground wasn't going to "settle" and paid a landscaper 1k to come fix the giant mess that i was assured would rectify itself. Fast forward to January 2020. WATER BACKED UP! i called Suburban Sewer back and was quoted around 8k to replace 22' of clay pipe with PVC and to water jet everything when done. I almost fainted at the price. They started removing services from the quote to make it lower. we ended up at $5200 to dig and replace 22' of pipe with clean out. That's all. they told me i HAD to do it because the pipes were deteriorating, broken and crumbling underground and could collapse since there was nothing to support them. I still couldn't afford it so i didn't proceed.They charged me a ridiculous amount to do the rooting since i didn't move forward with the repair. June 2021, i have water all over my basement. this time, i call Russo Plumbing. The guy came with a camera and rooter and i was prepared to hear that my pipes were demolished. Or gone. Or flushed into the sewer due to lack of repair.. SOMETHING! But all he said is "you have tree roots growing in and we had to remove them" to which i replied, and demolished, collapsing, crumbling pipes, too! he was thoroughly confused and showed me the clean out drain. He put the camera down as i watched on his device. he went 43 feet from the top of the pipe down, through the yard and out to the sewer line. Every 3 feet where the pipe is joined to the next piece with fittings, tree roots were growing in. There was nothing more than that! there were no crumbling, broken, or deteriorated pipes. Sure. they were clay. But, nothing like he described! They were 100% ok (minus all the tree roots!) I could not believe it. I showed him the last estimate i got that clearly stated on there that they were to replace damaged clay pipes and outlined the work. The guy at Russo that came by could not believe the amount of the estimate and what they claimed to be wrong. The people on here saying how "fair" they are and how they feel they got a good deal... HA! i did too! You aren't alone! These guys are great at making you feel pressured into making a decision NOW, and then way overcharging and under delivering. Today, there was barely 6' of pipe installed. It was a bare minimum job that didn't even get me past the problem! That would have been really helpful to know when the ground was dug up the first time!! I would have just fixed it all then. Now i have to go through the whole landscaping thing again next year! But - in hindsight, glad i didn't. can you image how much they would have overcharged me for that project?? If i wasn't so stubborn and had the money burning a hole in my pocket, i would have let them pressure me into the repair at almost 9k, and would have never known the difference and probably posted a great review, too. but, let me tell you... my quote today was for $4500. It includes exactly what this one did, with all the extras that Suburban removed. AND - they showed me on camera what was wrong. i wasn't misled, lied to, or pressured into going with them. He even told me to take his quote and price shop to see if i can get it done cheaper!! Who does that!? RUSSO PLUMBING DOES! Will i do that? no way. these guys will get my job, my money, my loyalty. Im taking the time to write this novel hoping to save someone else a TON of money from being fed lies and feeling pressured into making a decision based off said lies! OH - And.... a giant landscape bill. I wish i did my homework. Hopefully, you do yours. Services: Drain unblocking, Sewer repair
May 25th, 2021