Redwood Cleaners

Lavi Toma _{on Google}

Oct 6th, 2020

Worst cleaner. Do Not take your stuff there. I took in a white vest that had 5" of white super soft leather around the neck. I showed the guy and his son, the spot that had a spot. He touched and handled my garment, looked at it closely, assuring me they clean leather. When I picked it up, it looked like they've washed it in the washing machine with water and not dry cleaned. The leather was ruined. It was stiff like cardboard and if you try to bend it, it broke in two, like toast bread. I was so upset, the guy said that's the way I brought it in. Took no responsibility. I reminded him that he touched my garment when I came in, it was not like that, what dry cleaner would accept to clean something if it was like that. He's son was there, but didn't say anything. Because he knew his father's a liar and a cheat. It's not so much the vest, which was designer, and expensive, it's the way they've handled it after THEY'VE made the mistake. They're not honest. These type of people should not be in business, and I hope karma gives them all they deserve. I would never take anything there, and I constantly tell people not to do either. They're the WORST!