Jacksonville Solid Waste

May 16th, 2023

Customer service is lacking as they never get back to you in a reasonable amount of time. As a trash pickup service, their ability to actually do said service is lacking as they have missed 2 weeks in a row this month, and 3 weeks already in 2 months. If anything about your service changes, they fail to notify you about it via email, text, or account on their website. If you have another choice, go for that instead. Service: Trash removal & disposal
Nov 20th, 2022

They raised the rates when they took over but yet my trash hasn't been picked up. I even tried to flagg them down and got ignored. Not pleased at all my trash is over flowing and they didn't pick it up yet got everyone else's on my block. Service: Electronic waste removal & disposal
Oct 28th, 2022

When you buy out a company and have customers from that companyLeft hanging not knowing what day if any your trash will be picked up nor what or when your bill is due or the price Call after Call thats unanswered.On your questionnaire do you use this service well the answer is I have no clue
Jul 31st, 2022

Since GFL has taken over, the phones are never answered and calls are not returned. I have called 4 times this week regarding our new statement we received on Tuesday afternoon and Nothing! They are billing for months we didnt use their service and they have not picked up yet this week! Area picked up for my parents for decades and they arrived at the same time every week unless it was a holiday and it was next day. Looking for a new service!! Service: Trash removal & disposal
Jul 4th, 2022