A Royal Glass And Board Up Inc.

I had a window replaced by this company and it leaks every time we have a bad storm. I have contacted them on several occasions with zero results. A company that wont stand behind their work doesn't deserve to be patronized. Stay away from these people, shame on them.
Dec 15th, 2019

Some of the worst customer service I have ever received in my life. I asked them to come fix my window. They come out assess it and all is fine. They told me a week they would get it done. They say it's ready. I tell them a date and the guy shows up same day even though I SPECIFICALLY said a different day. The whole conversation is through text so we both have a record on our phone. He proceeds to call em a liar saying I never said something when it's in the transcript of our messages. He then tries to berate me as if I couldn't switch business on him really quickly. If it wasn't for it being winter and my tenant, I would have told him to keep the window. Learn how to treat your customers. I even apologized for the confusion and he still tried to berate me on the phone. STAY AWAY FROM THIS PLACE IF YOU WANT GOOD SERVICE AND TO BE TREATED LIKE A CUSTOMER!!!
Jun 16th, 2019