Signature Medical Associates

I have given many chances and a lot of patience with this particular practice. When this facility changed to incorporate Sherman the practice and care changed to a more corporate environment. Kids and families are not shown care or concern more or less take a number and wait. Children 5 and under that don't have a fully developed immune system should be a priority and should be able to be cared for whether it be their specific doctor or their associate. Proper phone educate should be practiced as well. Please hold vs. Can you please hold which sounds more appropriate and professional? Now you also have to give your information and wait for a call back if remembered? And play phone tag. Also the MME system used with computer software transferring of patient records is also very concerning when you call for a copy of shot records they can't find anything? There is aLOT of room for improvement in this facility.
Nov 1st, 2023

Good luck getting a hold of anyone or making an appointment any time soon.
Nov 26th, 2021

Since COVID it is very hard to get ahold of anyone at the office and the COVID procedures they have in place is way more work then necessary they need to find a more practical way. They are not very informative on what to do if you have COVID symptoms just that a dr will not see you and VERY rude on the phone
Dec 24th, 2020

Dec 16th, 2019