Northwestern Medicine Health and Fitness Center Crystal Lake

Nov 4th, 2022

I despise Northwestern Medicine. They are taking away our health and fitness center. That center has been around more than four times longer than NM has been in our community. They think they know what's best for our community when all it is corporate greed. They have even turned my doctor into an automaton. He has been a good doctor since they bought him up. I want our health center back!!!!
Oct 31st, 2022

I've been a member here for two weeks. I joined because they have a nice lap pool that's clean, reservable, and open until 10 p.m. Most lap pools around my house are either nasty, have short hours, or are overcrowded. I have to drive a bit far to get here and it's more expensive than I'd like to spend but it's worth it.
Sep 17th, 2022

Sep 10th, 2022

I love the facility more than any other gem Ive belonged to in the last 20 years anyways. Its just a regular gym and a nice one at that even though its a little older. Its name makes it sound like it might be a rehab or something but its just a gym. With FIVE pools! Ive always been able to get right in the lap pool without a wait. They also have the noodles and the arm floats for working out in the pool. They supply a lot of extra things that they really dont have to that make it nice, like shampoo, conditioner, body wash, towels, swimsuit dryer, shaving cream and razors. The lockers have locks like hotel room safes so you dont have to bring a lock with you. I havent tried a class yet but Im looking forward to it. My only complaint is with some of the staff but most are also five stars. I didnt know about any of this cool extra stuff when I signed up. We did my sign up and walked in silence to the locker room because I wanted to swim. I didnt know they had an outdoor pool, I didnt know they had a racquetball court, I didnt know where the classrooms were where the pools were, about the swim suit spinner, shampoo and conditioner, nothing. Instead of walking in silence she couldve been telling me about these awesome perks. On a separate occasion a lady wouldnt look up from the computer to acknowledge me even though I was standing right in front of her waiting and there was nobody else there. She finally said without looking up at me you can just login. I told her that wasnt what I was waiting to ask about. I was waiting to sign up for the pool. When you have a trial membership you cant do that online. I hate to complain when there is so much to love about this place! But it is too bad because there were a couple of negative experiences in an otherwise PERFECT beginning. Its still a five star experience for me!
Aug 24th, 2022