Out-U-Go! Pet Care

If ur a good person who cares about animals, you'll find a cheaper alternative to the exploitative and bigoted care provided by out u go
Nov 27th, 2018

You do not get to meet the people who are caring for your pet ahead of time. Some of the information I gave during the meet and greet was not passed on. One of the visits they did not feed my cat. One of the visits was outside the schedule. There is no way to contact them outside of normal business hours.
Jan 30th, 2018

Over the past 6 months, I have used Out-u-Go South Loop services for my cat twice while out of town for several days. Both times I scheduled for a once daily 45 minute visit. Both times problems arose. On one trip, one of the sitters gave him double doses of his two prescribed meds which were to be given only once daily. On the other trip, two of the cat sitters did not fill the cat mate feeder for his evening meal resulting in missed meals. Both of these incidents occurred despite detailed and available instructions both with the service and on my kitchen counter. Additionally, went thru an appointment with one of the sitting service staff reviewing the instructions, etc. and received assurances by the supervisory staff that the instructions are also reviewed thoroughly with the sitters who come to visit. Fortunately, my cat is ok. Would have given one star but a couple of the sitters (multiple ones btw) did a good job.
Jan 25th, 2019