Transportes Lorenzana

(Translated by Google) For many years my family have sent boxes to Guatemala and there is no missing one. (Original) Durante muchos años mi familia han enviado cajas a Guatemala y no hay se nos ha perdido ninguna
Jun 4th, 2019

Very bad service.. they are thieves.
Feb 18th, 2019

(Translated by Google) The truth is terrible service when you arrive for the first time they treat you very well but then the problems begin, my box took about 6 months to arrive and to top it off, not only was the wait too long, but things that were in the box were stolen, it was uncomfortable because not They answer the calls, they are only lies, the truth is a total disaster (Original) La verdad pésimo servicio cuando llegas por primera vez te atienden muy bien pero luego empiezan los problems mi caja tardo aproximadamente 6 meses en llegar y para el colmo no solo fue demasiada la espera sino que se robaron cosas que iban en la caja fue incomodo porque no contestan las llamadas , solo mentiras son , la verdad un desastre total
Apr 29th, 2018

(Translated by Google) UPDATE: 2 YEARS !!! I NEVER GOT MY JOXES. It's two years and I never deliver the merchandise. I steal it! My burden was of medical necessity like others. SCAMPERS DO NOT USE THIS SERVICE Deliver my boxes in Chicago in September 2017 with delivery promise in Guatemala at the end of October 2017 and we are in April 2018 and have not delivered them. They do not answer the phone, they moved offices and when they manage to talk to Salomon Lorenzana he says exactly the same thing, that day they leave and that's how he has me for months. Gustavo Lorenzana says that he does not care if he is sued because in the shipping notes he says that the delivery is indefinite. A lady who delivered in March 2017 was delivered in March 2018. They told me that what it does is divert funds from one shipment to another and that it has been doing this for years. I unfortunately did not read the comments before giving them my boxes and they are few because many people have told me they are afraid to make any claim for being without immigration status. Please do not use this transport !!!! (Original) UPDATE: 2 YEARS!!! I NEVER GOT MY JOXES. Son dos años y nunca entrego la mercadería. Se la robo!! Mi carga era de necesidad médica igual que otras más. ESTAFADORES NO USEN ESTE SERVICIO Entregue mis cajas en Chicago en septiembre 2017 con promesa de entrega en Guatemala a finales de octubre 2017 y estamos a abril 2018 y no las han entregado. No contestan teléfono, se cambiaron de oficinas y cuando se logra hablar con Salomon Lorenzana dice exactamente lo mismo, que ese día salen y así me tiene por meses. Gustavo Lorenzana dice que le da igual que se le demande porque en las notas de envío dice que la entrega es indefinida. A una señora que entregó en Marzo 2017 se las entregaron en Marzo 2018. Me dijeron que lo que hace es desviar fondos de un embarque para otro y que lleva haciendo esto durante años. Yo lamentablemente no leí los comentarios antes de entregarles mis cajas y que son pocos porque muchas personas me han dicho que les da miedo hacer cualquier reclamo por estar sin estatus migratorio. Por favor no usen este transporte!!!!
Nov 13th, 2018

(Translated by Google) Surely no one will read this, but if I can prevent more people from being scammed, Better! We have been friends of the Lorenzana family for over 5 years. Despite all the (unique) reviews, we are sorry, as friends, we decided to send some armchairs for my grandparents to Guatemala. Four months have passed (since the armchairs were "supposed" to arrive) and they have not arrived. These armchairs are for the purpose of helping my grandparents, who are both over 80 years old to sleep because due to age, it is no longer comfortable for them to sleep in bed. We have constantly called Salomon, we have written to his son, Gustavo and no one has bothered to solve the problems. Supposedly there has been an increase in taxes in Guatemala and they are holding on to that. EYE, if we who are "friends" are doing this marranada. On top of that, they do not answer calls, messages, they are never in the office (which by the way, they moved to a safe place because of all the complaints they have). Do not pay for these services. There is no professionalism, much less interested in their "community" as they fill their mouths. They only want your money !!! (Original) Seguramente nadie va a leer esto pero si puedo evitar que mas personas sean estafadas Mejor! Hemos sido amigos de los Lorenzana desde hace mas de 5 años. A pesar de todos (unicos) reviews son pesimos, como amigos, decidimos enviar unos sillones para mis abuelos a Guatemala. Han pasado ya cuatro meses ( desde que se "suponia" llegaban los sillones) y no han llegado. Estos sillones son con propositos de ayudar a mis abuelos que ambos tienen ya mas de 80 años a dormir debido a que por la edad, ya no les es comodo dormir en cama. Hemos llamado constantemente a Salomon, le hemos escrito a su hijo, Gustavo y ninguno se ha tomado la molestia en solucionar los problemas. Supuestamente ha habido un incremento en Guatemala de impuestos y de eso se estan agarrando. OJO, si a nostros que somos "amigos" nos estan haciendo esta marranada. Encima no contestan llamadas, mensajes, nunca estan en la oficina ( que por cierto, cambiaron de lugar seguro por todos los complaints que tienen). No paguen por estos servicios. No hay profesionalismo, ni mucho menos les interesa su "comunidad" como se llenan la boca. Solamente quieren tu dinero!!!!!!
May 7th, 2018