Aaron's Plumbing Services

Not reliable went through AHS and they sent me to this contractor they didnt fix anything and never answered or came back for my second appointment to fix the job Service: Plumbing leak detection
Mar 26th, 2023

Came out and had no idea of what he was doing. American Shield is using the cheapest companies to provide services to us as costumers. From all the bad reviews.. this company should not still be in the system! They did NOT fix anything we needed fixing. It's told to us we now have to wait for a part but the plumber is not sure which part is needed. It's been 4 days,! Services: Water heater repair, Faucet repair
Mar 26th, 2023

Very professional and nice guys
Mar 22nd, 2023

DO NOT USE AARON, especially if you live in downtown Chicago. We requested a plumber through American Homeshield on 9/1, and they contracted out to Aaron. We called them right away, got an "answering service"- AKA not anyone part of the company, just a random person who didn't even take our information, just said they would have the plumbers give a call back. Over the next four days we then proceeded to leave 5 more messages, every single time the answering service said "oh we're just an answering service." Well, then what's the point if you're not even passing along the message? FINALLY we heard back from Aaron's Plumbing morning of 9/6 (FIVE DAYS LATER- first of all, the "answering service" said Aaron worked on the weekends, which online Aaron also indicates- but no, they only work weekdays and not on weekends or holidays. They also said oh, we don't go to downtown Chicago because we need free parking. Where do you get free parking in downtown Chicago? They also refused to fix this structural issue with American Homeshield. Extremely rude, unprofessional throughout. Their answering service is either wholly incompetent, or just lied the whole time. Do NOT use them, and if American Homeshield contracts with them, just cancel and get someone else. Wish I could give ZERO stars.
Sep 6th, 2023

Awful service or should I say no service. Anyone stuck with using this company is because American Home Shield sent them out. They will not fix your issue, I have an active leak in the ceiling, they did not even walk over to the leak they shined a flashlight on it from the doorway. They did not even attempt to touch or examine the wet ceiling. Instead examined a shower that doesn't even share a wall with this leak and tried telling me a small piece of grout that was missing was the cause of this leak(if this was the problem I would have a leak down the wall the shower in on). If you need a reliable company please call Rocket Pluming, they are wonderful, they came out before I called AMH they said they would cut open the ceiling and fix the leak as it was directly underneath the ceiling in that spot. I ended up having them leave bc I realized AMH covers leaks.... my mistake as that is when Aaron's plumbing came out and literally did NOTHING. Already spoke with Rocket Pluming and they are coming back out today to fix the issue that Aaron's plumbing is too incompetent to fix. Service: Plumbing leak detection
Feb 23rd, 2023