Big City Optical

Edyta Haligowska _{on Google}

Oct 19th, 2019

What a great experience! I heard from a friend this new place in the area for eye exams and glasses. The store looks amazing. Pablo helped me look for the perfect new pair of glasses and I’m embarrassed to say also decided to get a sunglass at the same time.
While I was there met doctor Rasa for my annual exam and she was a pro. My new prescription was right on and I can’t wait for these new glasses to come in. Thanks Big City Optical.

Sidney Tyler _{on Google}

Jun 24th, 2019

Wonderful Location, Amazing Staff, Great selection to choose from. The wonderful lady that helped me, Monique, was just a blessing. You can tell she really loves her job and wants each person to walk out satisfied. That’s simply what it was, an satisfying experience. Definitely will be returning.

Paul Vaickus _{on Google}

Jun 7th, 2019

Starting to think I went to a different place than the rest of these folks. Short story, b/w me and my wife, we ordered 4 pairs of glasses, 3 of them took over a month to come in. This did several things. One pair were sunglasses needed for a trip to Hawaii. That didn't happen. Well trip did, no glasses. Another, needed for a trip to DMV. Can you say expired DL.
Long story. Went early December. Got distance glasses and picked out readers to order in new year (think insurance reset). Spouse went few days later, ordered glasses. Week or so later, both pairs in. One pair is good, other pair are wrong. (Put reader lenses in distance frame). Fixed glases to be ready early January. We go back to check on fixed glasses from early December., no glasses, but, in hindsight a mistake, order the readers and sunglasses. Mid to late Jan, go see if original distance are on (due at new year), and now the readers and sunglasses are due. Readers there, distance lenses in, but not in frames. So we had to sort that out and wait. No sunglasses. Now, a solid month later, still no sunglasses. More so, no activity on our insurance. So I have to research the scam, and as they won't refund my money, after I pick up the sunglasses, whenever they come in, I couldnt say bye fast enough to these people. Obviously they have issues. In the 2 months I have been engaged, I have dealt with 3 different "store managers". I have to stop now, just reliving this experience is making me nauseous. Good luck!