Advocate Illinois Masonic Behavioral Health Services

Stay away from these people! My son recently had a mental breakdown in the lobby and they called the police! What ignorant jerks! They have no idea how to help your child during a mental crisis! One star is too many for these stupid people!
Nov 6th, 2023

So far terrible. They expect you to open up but they are late and our therapist practically owns our sessions. She overtalks and is not a great listener. She interrupts. etc. Today I had phone session set and it's now 15 min past the time with nobody reaching out or calling. Wow super ignorant. No wonder mental health a crisis in America. They shouldn't get paid if they don't do their job and they are always late!!!!!
Oct 4th, 2023

I'm not going lower than a 2 only because some decent people work at the Behavioral Health clinic. I am giving the Masonic Behavioral Health Clinic a 2 because the place should have more resources are gold standard requirements to give high quality care with assessments. Unfortunately, many of the mental health workers are lacking in resources as if they don't have access to a hospital. I would rather have a clinic more focused on treatment services than an aesthetic spa. The services provided do not follow a logical conclusion. I report stress/trauma, and this is not the same thing as anxiety, but still wound up with an anxiety diagnosis. I used to have anxiety, and nobody cared and bothered to remove GAD which is general anxiety. These people don't even check the history of symptoms. You could have had anxiety years ago and after 6 months or whatever the DSM5 says that condition expires when symptoms go away. Personally, I would not go anywhere that does not follow the DSM5 by the book. This is a rogue practice to their benefit but when you ask for an evidence-based practice, then you get turned away. Also, Advocate is not being singled out. Alot of places are like this in Illinois Chicago area.
Sep 27th, 2023

The main thing is they don't have an orthopedic department. So if you go to the emergency room for anything to do with orthopedics you probably won't see a doctor. And they can't recommend an orthopedic doctor in the hospital because they don't have them. So every doctor they recommended wasn't even in the same insurance network. Big hassle. I picked the wrong emergency room.
Jun 30th, 2023

Worst place to get therapy they treated me terribly and people who have Medicaid wont get a more stable consistent therapist, they switch every year for a new one, Dr Butch was my dr and he put me on medicine I did not want to be on and was not helping me much during the pandemic , the social worker Marabia would not tell me information about housing and I needed help with because I was in a domestic violence situation and it caused me to get assaulted by my landlord!!! They lie to you and constantly asking me if I did drugs even though I said no!!!! Its harassing!!!! They are a system that is broken and they left me in a worse condition than when I arrived there!!!
Mar 9th, 2023