BMO Harris Bank

Mar 5th, 2023

i AM very frustrated with their online banking. All I wanted to do was submit a change of address and I continually get cut off on the phone and there is no place on line to submit my change of address.Email: [email protected]
Dec 28th, 2022

This branch and its staff have always been as helpful when I have needed in-person help. However, do not get a BMO account for any reason. In the short time I have had them I have been accused of fraud twice (both inaccurate claims), had multiple insufficient funds charged due to their deposit requirements and thousands of dollars from a legitimate source held for over a week now making me miss payments, rent and unable to buy other necessities. All calls have been met with disdain from their employees (unless sent straight to their voicemail) and my two emails have been ignored. Please everyonedo not get a BMO account.
Feb 4th, 2022

I'm an actor. I got booked for a job with a stipend. I cashed the check and it was fake. The fake casting director demanded most of the check back. BMO Harris frozen all accounts even the ones that weren't involved. They told me to file a police report which I did. They allowed me to take very small withdrawals for the last 2 weeks. Today which is around 3 weeks since they locked up my accounts. They still didn't complete their investigation. Today they refused to give me any money from my accounts and the bank teller just sat for about 45 minutes making phone calls doing nothing when I sat down with him. At that point I told him I want all my accounts liquidated and closed. Again he just kept making phone calls. I have no access to my 3 accounts anymore. I had to walk out the bank without even a penny of my money. I had to file complaint with the comptroller of Currency.
Jan 15th, 2023

Deeply disappointed with the service and reliability of this branch! It took me no fewer than four trips to this branch to open my account all because the manager didn't properly send in my personal information. They are also closed randomly with no explanation. Only one of the tellers was even remotely helpful, I'd advise going to the Andersonville branch instead.
Nov 3rd, 2021