Erwin Pearl

Very good zirconia, 14k or sterling....very good french enamel. If traveling through O'Hare airport you have to stop by . Although they offer military and employees discounts, just make sure you show them your ID.
May 9th, 2020

Nice jewellery, but too expensive.
Jul 11th, 2018

Beautiful jewelry
May 21st, 2016

My husband and I recently celebrated our 20th wedding anniversary and in celebration took a trip to Miami for a couple of days. On our way, while in the airport, we stopped at Erwin Pearl where my husband purchased a pearl necklace for me (Terminal 3 American Airlines). We left on a Saturday and returned on Tuesday. Arriving home Tuesday evening, while taking off the necklace it broke. The next day I sent an email to the store email address. A representative phoned back and explained to me that I could drive back to the airport to exchange the necklace that I had for less than four days. SHe explained to me that they would not pay for parking and that perhaps I could take the train. Now this was already not turning out to be a positive customer service experience. I relayed this conversation to my husband and he expressed that it should not be proposed that all of the resolution be placed upon us, the consumer who had pruchased a product that broke 4 days after buying it. He continued to have a conversation with the manager who was not helpful at all and did nothing to resolve the issue. He left another message at a "corporate" phone number found on line. No response. THEN I sent an email with pictures to show how it had broken and to see if they had a similar necklace. ABSOLUTELY NO RESPONSE! UNBELIEVABLE! THis company does not stand behind it's products and in a day and age where there are so many companies that do, shame on them. Do not shop here.
Nov 8th, 2020