UFC GYM River North

Staff is largely awful. The good, rational ones tend to leave fairly quickly. They played hide-the-ball with my membership cancellation. For actual months. An employee also stole my email address when he quit and added me to a huge email chain about how unethical the management practices are. Don't let a much of 20-year-olds take your money.
Oct 8th, 2020

Best close experience to the coaches and classes
Sep 30th, 2020

Revolving door with constantly changing management that keeps over-promising and under-delivering. I haven't been a member for over two years, and my membership back then was for a set 12 months that I paid for in a lump sum up front. To this day, I get e-mails saying "your account is $25.00 past due." They sent out a mass e-mail threatening to send dozens of ex-members to collections, and everyone responded back as being in the same boat as me. Judging by the other reviews, many people are in this same situation. Only join if you for some reason never plan to cancel at any point in your lifetime.
Jan 10th, 2020

I just finished a trial kickboxing class with my friend. Austin taught the class, he was great. When we went to the front desk to retrieve our IDs after the guy greeted us with, “So will you be getting a membership?” My friend really enjoyed it and had considered joining but I answered for myself with “No, it was fun but it’s not for me”. His response was an eye roll and “Too hard for you? Shocker.” Handed me our IDs, made zero eye contact, and waved us out the door. Nope. Never again.
Dec 9th, 2019

Had the worst experience with this gym. I moved out of town and these guys were never ready to cancel my membership and instead agreed to froze my account. After few months I received a call from debt collector stating that your account is passed due. The gym facility kept on neglecting my calls and not agreeing to cancel the account until they sent it to a debt collector. What an easy way to grab money from customers. Worst management ever.
Jun 10th, 2019