Tropical Optical

They never have any appointments available
Jan 1st, 2023

The staff was fine but the optometrist doesn't have a clue. Didn't give me a very thorough eye exam. All of 20 minutes. I discovered the Illinois Eye Institute on South Michigan Ave. Wow they are true professionals. No comparison to the Hack on Commercial Ave. When I went to the Illinois Eye Institute there exam took over two hours they were very professional and thorough!!
Dec 16th, 2022

No don't come here find another place they are very RUDE THE WHOLE STAFF AND THE OWNER I'M REPORTING THEM TO BBB They need to be CLOSED DOWN FOR GOOD
Oct 2nd, 2022

Jul 22nd, 2022

If I could give zero stars I would! I came here this morning on a Saturday. The staff are incompetent and rude, so don't waste your time and energy coming here.I have two insurances, the first one covers vision and the second one doesn't. I specifically called beforehand to ask if they accepted my first insurance and they said yes.I come to my appointment and they start saying that I am forced to use the insurance that DOESN'T cover vision, and therefore need to pay OUT OF POCKET. This is simply ignorant because my FIRST insurance covers everything! Hello? Just use the insurance that covers it, it really is simple!When I called beforehand and asked if they accepted my insurance that covers vision, they said yes, so now it's all of a sudden a problem if my other insurance doesn't cover it? TERRIBLE communication, and the staff had an attitude about it as well. The younger woman in the front desk was okay, but the old hag had the worst one. Well great, you just lost a whole family that was coming to this establishment. The staff couldn't even figure out how insurance works. My family and I will not be coming back here again, and I suggest yours doesn't either.
Jul 15th, 2022