Poetry Foundation

Poetry may be one of the leading publishers of poetry, but their customer service is absolutely horrible if an issue arises. I had missed the last 3 issues after being told by Kelsey Davis that, "Our records show that we received your order on May 24th for 11 issues at $22.00. Your new expiration date is July/August 2022." The the same person tells me that my payment didn't go through nearly 5 months later! No communication from Poetry and Kelsey had a bit of an attitude on her in my subsequent communications. In turn, keep your magazine and your entitled, arrogant customer service rep in Kelsey Davis. Better keep this job because I'm quite certain you wouldn't be able to find employment elsewhere. I'm over it. Bye!!
Oct 16th, 2021

Archival Thieves , Word Thieves, Minus one,
Jun 22nd, 2021

Jun 21st, 2021

bump
Jan 28th, 2021

i live down the street and have been trying to go here for about a year, but i haven’t yet, because THE HOURS ARE ABYSMAL. it’s not open on the weekends ??? why ??? it’s only open for five hours in the middle of every weekday ??? like most people, i have a JOB. this is MADNESS
Oct 23rd, 2020