Gold Sound

Mar 27th, 2023

I went to go get a harness for a radio and Sung helped me out with putting it together and helping with having my installation easy. The customer service is unbelievable! Thanks again for the help! Ill definitely be back
Mar 20th, 2023

They did an excellent job installing my remote start in my hybrid! Super friendly and responsive. They even helped put my license plate on for me for free when he saw me holding it, rather than me going to the dealer who would have charged. They accept cash only, but would definitely take my car back here!
Mar 13th, 2023

Didn't think I'd be writing this kind of review for this place, but here I am. I just walked in the door right now and this all transpired a little less than an hour ago.I'm going to save some people some time, TLDR: They are straight up thieves and have absolutely no problems lying straight to your face about the work they 'completed'.  I caught him red handed in a bold face lie with the equipment that he 'installed' in his cabinets while still in the plastic packaging.I went over to Gold Sound to get a a remote starter put on and my amp/sub installed along with a set of 6x8's. I had the install kit, bass knob, and all the wiring ready to go for him. All that had to be done was it to be installed. He quoted $700 after it was all said and done. I didn't even bat an eye at the price and he told me it'd be done in 4 hours. This is their job, this is what they do and I've had work done by them before.Get a call at 5:10pm informing my that my car will be done in about 20 mins. End up getting there and he is still messing with it. The first thing I notice was the wiring to my amp, subs, and off the battery were not the wires I provided. He told me they were too thick(It was a 4g that was recommended with my amp). He planned on keeping this kit that I purchased until I mentioned that I wanted it back. He instead used a $25 DB Link Audio amplifier kit with a 12g wire. After that I decided to pop my trunk to check the 6x8's I'm paying this person who just 'installed' them, and sure enough they were still the factory speakers....Mind you he had all the empty boxes next to the car as if the 6x8's were installed along with my sub/amp. He was a great showman.Upon asking about the 6x8's he then told me that he installed them in the front. Problem with that is that I replaced those myself about a couple weeks beforehand and I was very clear and repeated myself numerous times that the rear speakers need to be replaced. Then when I asked for those speakers back, he very reluctant at first, but when pressed he proceeded to walk me to the back room to show me the speakers he 'took out' my front doors. They were the same speakers I provided them to install still in the plastic unopened.He planned on stealing those from me along with my amp kit. No qualms about it whatsoever with a straight face.When confronted, and knew he was caught, instantly out of his mouth "I'll do it for free! Set it up any day this week!' 'I've been in business 30 years!!'The best was:'It was a miscommunication between you and my worker!'The only person I talked to was the same person who worked on my car. The same person who was ready to steal my equipment, money and ultimately confronted about it.I was completely blown away on how blatant it was, which means this isn't the first nor the hundredth time this guy has done it. Which explains why they only take cash as payment and it's all verbal contract for work.Again, I don't ever do this. I would normally just move on, but that was beyond ridiculous and people need to know this.If you've had work done at this place and haven't checked now is the time to look. If you don't know what you're looking for, take it to someone that does.I'll end up editing this review because I'm sure I'm going to find out that I have issues somewhere with the Viper Alarm I paid them to install. I haven't even had the chance to sit down and check out if that was done correctly.
Mar 6th, 2023

Viper car remoter starter works great and long distance as well
Feb 9th, 2023