Honda Service

Do not buy a car here. We went in to buy a 2022 Honda CR-V, and they were charging a $5000 "market adjustment" on top of the MSRP. They claim it's due to the popularity and low stock, and that the vehicle will hold its equity. We all know cars hold no equity and that money would be gone forever. This doesn't even include the $2000 "protection package" and other add-ons no one wants and they "can't get rid of." We had no problem walking away from a dealer that was charging $7000 over MSRP and using "let me go talk to my manager" sales tactics from the 1950s, doing the grid method of "well what can you afford?" and being totally unreasonable. Do yourself a favor and go to AutoNation O'Hare and ask for Joe. We paid MSRP on a 2022 CR-V, with some upgrades to boot. While we had to wait two weeks, we happily paid a deposit and walked away with a new car totally happy. They were fully upfront the entire time, and didn't try any money grabbing tactics.
Feb 4th, 2022

Nov 23rd, 2021

I had a 7:45am appointment and waited 15 min for my assigned service rep to check my vehicle in. The other reps seemed more responsive to their customers. My rep finally called me late afternoon to give me the cost of repairs and that the part had to be ordered. He matter of factly said I should be able to pick up my vehicle the next day as if I had another car as backup. The repair job wasn't done correctly, but my rep has not been available to discuss. When I have time, I'll have to make another appointment with a different service rep. The guy who checked me out when I picked up my vehicle was very good. The cost of repairs was excessive in my opinion. I really don't want to use this Honda Service again, but I need to get the repair work done correctly.
Aug 29th, 2021

Awesome experience at encore as always, the private pool is the best.
Jul 19th, 2021

Jan 22nd, 2021