Reside at 849

I've enjoyed working and living with Reside for about a year now. The maintenance and on-site teams are responsive, the property has excellent upkeep, and I love the location. The fact that 849 is on a side street makes it feel very residential and peaceful. At the same time, you're just a few minutes' walk away from public transport, Jewel and Walgreens, the Lakefront Trail, and Boystown. Love it here!
Jul 23rd, 2021

Feb 18th, 2021

I’ll do my best to be nice here. The staff is friendly, I loved my tour. I put in an application 4 days ago which consisted of a standard application fee and then a 400 deposit/get the apartment ready/admin fee. Fine. So I’m out of state and my house closing has fallen through last minute. So in other words, I won’t be moving and I have no idea when as we have to restart our home selling process. I called to see if I could get the 400 deposit back as I won’t be moving in (understanding the 50 dollar application fee was non refundable). I was told nope because it’s company policy and only if I had cancelled within 24 hours… okay first of all, I only applied a few days ago, secondly this is an extremely extenuating circumstance, I was supposed to move in 2 weeks so this was unexpected for me. I spoke with Mark the manager and although he was nice he said he simply just can’t due to policy. And I said I still would like to move there I just have no idea when it’s going to be now, and I don’t want my money being held hostage, but I’d happily pay it again on a new apartment once I know my house is sold and when I’m actually moving. The only thing they could offer was to put me on the waitlist and not charge 100 dollars for that. I really am not okay with the business practice. Mind you I was kind and courteous. I would have been a wonderful tenant but after this experience I had to think about what other shady practices are being done that I’d be walking into when they can’t refund a deposit for an apartment Im not even going to move into and it’s not as if I held it for a month, literally 3 business days. Very disappointed in this experience and would love to talk to someone above Mark about this. (Whoever would be above on property management) In other words you better be sure you want to live here because you have to pay the deposit with the application fee, they won’t just let you do the application which is also, bad business. Very disappointed because it’s a nice building and they now lost out on a wonderful tenant.
Jul 12th, 2021