The Kitchen Gallery, LLC
-
428 W Lincoln Ave
Charleston, IL 61920 - 217-345-0404
Hours
Chamber Rating
-
Gene Fox
Service: Kitchen countertop replacement
May 2nd, 2023 -
Dan Peterson
Service: Remodeling
Apr 12th, 2021 -
Matt Feely
The first time I called Kitchen Gallery to assist my mother-in-law with a poor job they did the person answering the phone was very rude. I have worked in customer service and I would have never talked to anyone like that. Especially, if the company was in the wrong. The drywall was damaged and the kitchen counters were not measured right. After numerous attempts of following up they eventually referred me to their attorney and then insurance company. This was a simple less than $1,600 job. The insurance company only paid for part of the drywall damage due to depreciation but we still had to pay the full amount to get it fixed. Their poor craftsmanship is not insured. I would suggest looking at your other options. If there are any problems be prepared for a long battle and a lot of barriers.
May 14th, 2020 -
Cathy Feely
I would give them a -5 if I could. They took advantage of my mom who is an elderly widow by putting in subpar countertops. They tore up her drywall and left it offering to have a salesman paint over the markings and torn up drywall if she purchased the paint. They also mismeasured by an inch and put extra sealant in and said that is all they would do to fix it. Avoid them at all costs!
Aug 4th, 2019
Contact Info
- 217-345-0404
Products
- COUNTERTOPS
- SALES
Services
- DESIGN
- INSTALLATION
Questions & Answers
Q What is the phone number for The Kitchen Gallery, LLC?
A The phone number for The Kitchen Gallery, LLC is: 217-345-0404.
Q Where is The Kitchen Gallery, LLC located?
A The Kitchen Gallery, LLC is located at 428 W Lincoln Ave, Charleston, IL 61920
Q What is the internet address for The Kitchen Gallery, LLC?
A The website (URL) for The Kitchen Gallery, LLC is: http://kitchengallerycharleston.com
Q What days are The Kitchen Gallery, LLC open?
A The Kitchen Gallery, LLC is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is The Kitchen Gallery, LLC rated?
A The Kitchen Gallery, LLC has a 3.0 Star Rating from 4 reviewers.
Hours
Related Categories
Ratings and Reviews
The Kitchen Gallery, LLC
Overall Rating
Overall Rating
( 4 Reviews )Gene Fox on Google
Service: Kitchen countertop replacement
Dan Peterson on Google
Service: Remodeling
Matt Feely on Google
The first time I called Kitchen Gallery to assist my mother-in-law with a poor job they did the person answering the phone was very rude. I have worked in customer service and I would have never talked to anyone like that. Especially, if the company was in the wrong. The drywall was damaged and the kitchen counters were not measured right. After numerous attempts of following up they eventually referred me to their attorney and then insurance company. This was a simple less than $1,600 job. The insurance company only paid for part of the drywall damage due to depreciation but we still had to pay the full amount to get it fixed. Their poor craftsmanship is not insured. I would suggest looking at your other options. If there are any problems be prepared for a long battle and a lot of barriers.
Cathy Feely on Google
I would give them a -5 if I could. They took advantage of my mom who is an elderly widow by putting in subpar countertops. They tore up her drywall and left it offering to have a salesman paint over the markings and torn up drywall if she purchased the paint. They also mismeasured by an inch and put extra sealant in and said that is all they would do to fix it. Avoid them at all costs!
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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