The Auto Mall of Champaign

Anna Martins _{on Google}

May 3rd, 2020

Just the worst

Taylor Blackwell _{on Google}

Feb 19th, 2020

I went in to look at a car with low miles on it at the Automall of Champaign a few weeks ago. It was an older car so I didn't expect it to be perfect so I brought my dad with me to alert me to any red flags. One of the tricks these kinds of places has is to top off the fluids in the car so it looks like there are no leaks. I used to think it was a good thing to see the fluids at max acceptable levels but it is actually very suspicious. First thing my dad notices when he opens the hood is that the fluids are all full, including the coolant. We both commented on it, joking about how that's a bad sign while he closed the hood. The car had been running this whole time. My dad shut the hood and started to look under the car. Didn't take more than a couple seconds to see a river of coolant streaming from under the car. Like, seriously, it was SO MUCH COOLANT. I have a hard time believing they didn't know about this considering how long they claimed to have the car before I came to see it. Any amount of driving would have drained the coolant significantly so the fact that the resevoir was full is super shady. They were going to let me test drive that car in that condition. I told the sales staff about it when we figured it out and they acted surprised. Eventually they told me it had a cracked radiator they didn't know about. Sure dude. Sure. I would not recommend doing business with them because they are solely committed to making money. Not finding you a reliable car that suits your needs and lifestyle and they will lie about anything and everything to convince you to give them your money. As with any dealer like this, do a thorough visual inspection before test driving anything, absolutely test-drive and have the vehicle inspected by a trusted mechanic BEFORE buying.