Serv-U Restaurant Equipment & Supply

Very friendly, helpful staff.
Jun 11th, 2023

Totally not happy with this company. Waited 9 months for our bar stools to come in and told they were finally in. We ordered 32 and were told they had 31. Not true. We drove 175 miles each way and we only got 18.
Jun 24th, 2022

Fantastic customer service!
Jan 1st, 2022

Great place to work! COVID safe and great staff. Serv-U has a large assortment of products and is always willing to help customers! I would recommend this business to anyone!!
Apr 5th, 2021

When our school district remodeled the FCS kitchen and upgraded from homestyle kitchens to commercial, we were encouraged to use a local vendor. Needless to say our experiences with Serv-U have been less than positive. Upon delivery of a stove, it was dropped and dented. While a new stove was provided, it was not done without a hassle. With this remodel occurring during COVID school shut downs and remote learning, several appliances were delayed and while a purchase date of May 2020 appeared on the PO, these appliances were not installed and put into use until 6 months after that date. Prior to using the 3 ranges, I contacted ServU for a recommendation on who to have come look at the ranges to make sure they were properly hooked up to the gas line. This occurred in Oct of 2020. By Dec of 2020 one of the ovens quit working. It had been used less than 10 times. Calls to resolve the issue were not returned and COVID led to our school to return to remote learning,putting off any follow up on repairs.By Oct of 2021 all three ovens quit working as a result of not being properly installed by the technician recommended by the manufacturer. Serv U nor the manufacturer would stand by this product and with the appliances in use less than 12 months, $4000 of repairs were needed. In Feb of 2022, the freezer that was purchased under the same PO quit working. With this being the 4th appliance purchased from ServU that has quit working in less than 2 years, there is no way I would recommend this business. They do not stand behind the products they sell, and the overall customer service experience is subpar.
Oct 16th, 2021