Jump Zone Party & Play
-
1465 Busch Parkway
Buffalo Grove, IL 60089 - (847) 929-9396
- Website
Chamber Rating
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Duane Griffin
Ya, place isn't even open, and no one to answer a phone. thanks for having me waste a drive!
Jan 19th, 2021 -
Erich Faust
Great place, my kids LOVE it there! Thank you for existing so that we have a place to take our kids to have fun and burn off that energy!
Aug 6th, 2020 -
Edgar Sanic
Jul 30th, 2020 -
liana reznik
Had my little one birthday there was very nice and fun for them !
Jul 22nd, 2020 -
Erica Selshtut
Let’s start off by saying if I could give them NO stars I most defiantly would. I booked a party for my 3 year old that took place on 12/28/19 at 10am, about 3 weeks before the party I went online and paid my deposit, no one called me to confirm my party from that moment. On 12/23/19 around 10am I called to confirm my party I spoke to an employee named Chloe the conversation lasted 45 minutes. Within those 45 minutes she asked me if we are ordering pizza or making it a bagel and coffee party. I asked for her to go over the food package (mind you I have had parties there before and the pizza was included in the rate- guess times change from 5 years ago) . I told her we would bring our own water and juices and we only needed 6 pizzas the rate given to me was balance of party minus deposit paid plus $60 for ALL the pizzas. Well come 12/27/19 I called to let them know our party size changed from 20 kids to 15 and here’s where the whole ordeal starts: someone again asked if I wanted food I said I did that with Chloe on 12/23 and proceeded to confirm the price then they told me it would be $123 for the food when Chloe told me it would be $60. A manager called me back and said it is what it is if you don’t want to have the party here we have no problem canceling it. I asked for a higher manager to reach out to me and she said she would but never did. Never again am I having a party at this location nor would I recommend it to anyone. The staff during the party was just standing in the front , no one was in the play area monitoring the kids and they were Extreamly rude to my party guests as well as myself.
Sep 13th, 2020
Contact Info
- (847) 929-9396
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Jump Zone Party & Play?
A The phone number for Jump Zone Party & Play is: (847) 929-9396.
Q Where is Jump Zone Party & Play located?
A Jump Zone Party & Play is located at 1465 Busch Parkway, Buffalo Grove, IL 60089
Q What is the internet address for Jump Zone Party & Play?
A The website (URL) for Jump Zone Party & Play is: http://www.jumpzoneparty.com/Birthday-Party-for-Kids.
Q How big is Jump Zone Party & Play?
A Jump Zone Party & Play employs approximately 20+ people.
Q How is Jump Zone Party & Play rated?
A Jump Zone Party & Play has a 4.3 Star Rating from 202 reviewers.
Related Categories
Ratings and Reviews
Jump Zone Party & Play
Overall Rating
Overall Rating
( 202 Reviews )Duane Griffin on Google
Ya, place isn't even open, and no one to answer a phone. thanks for having me waste a drive!
Erich Faust on Google
Great place, my kids LOVE it there! Thank you for existing so that we have a place to take our kids to have fun and burn off that energy!
Edgar Sanic on Google
liana reznik on Google
Had my little one birthday there was very nice and fun for them !
Erica Selshtut on Google
Let’s start off by saying if I could give them NO stars I most defiantly would.
I booked a party for my 3 year old that took place on 12/28/19 at 10am, about 3 weeks before the party I went online and paid my deposit, no one called me to confirm my party from that moment. On 12/23/19 around 10am I called to confirm my party I spoke to an employee named Chloe the conversation lasted 45 minutes. Within those 45 minutes she asked me if we are ordering pizza or making it a bagel and coffee party. I asked for her to go over the food package (mind you I have had parties there before and the pizza was included in the rate- guess times change from 5 years ago) . I told her we would bring our own water and juices and we only needed 6 pizzas the rate given to me was balance of party minus deposit paid plus $60 for ALL the pizzas. Well come 12/27/19 I called to let them know our party size changed from 20 kids to 15 and here’s where the whole ordeal starts: someone again asked if I wanted food I said I did that with Chloe on 12/23 and proceeded to confirm the price then they told me it would be $123 for the food when Chloe told me it would be $60. A manager called me back and said it is what it is if you don’t want to have the party here we have no problem canceling it. I asked for a higher manager to reach out to me and she said she would but never did.
Never again am I having a party at this location nor would I recommend it to anyone. The staff during the party was just standing in the front , no one was in the play area monitoring the kids and they were Extreamly rude to my party guests as well as myself.
Overall Rating
Overall Rating
( 202 Reviews )Write a Review
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