JEM's Hair Studio and Day Spa

Brian Morgenthaler _{on Google}

Jun 6th, 2016

Absolutely terrible management. Paid $100 refundable deposit to reserve them to do my wife's hair for our wedding. We called to cancel a few days later, well within the refund period we were told, and never received our deposit refund. Called 7 times over the course of a few months asking for a manager and were told every time the manager wasn't there, no one knew their schedule, and that they would call us back. We never received a phone call. Very very poor customer service.

Sarah Murphy _{on Google}

Sep 13th, 2015

DO NOT BOOK THEM FOR YOUR WEDDINGS
AWFUL customer service- never returns phone calls regarding a second receipt for my payment
My updo was terrible and I decided not to use them then the owner avoided me and did not return my phone calls- it's been almost a week now- to give me my deposit back because the contract says that I can get it back as long as it's before 30 days before the wedding and it's a year and two months before the wedding....
BOOKING WITH THEM WAS THE BIGGEST MISTAKE!

Sara Smith _{on Google}

Aug 4th, 2012

Out of towner....but enjoyed the friendly staff and great service. Thank you!

Sue Run _{on Google}

Nov 3rd, 2011

Mary and her girls did my hair, my moms, and 4 bridesmaids hair for my wedding. We all looked AMAZING!! She was able create the exact up-do I wanted and it stayed all night. I received compliments on my hair from everyone through out the evening. My bridesmaids loved their hair as well.
In 3 hours they pulled off a miracle! I highly recommend This salon for your wedding hair, they were creative and listened to what we wanted. I wish I could post a picture. Very impressive.