Extreme Clean

Hands down, Doug, his wife, and his employees has some of the best customer service and professionalism I have ever experienced! He took care of me and provided me with additional resources to help me after recently going through my home-buying process. I moved to Bloomington-Normal not too long ago and was in search of someone to clean the carpet in my new home. My mom called several places, and after speaking with Doug and his wife, gave nothing but amazing feedback about them. After I had a chance to speak with Doug, I knew I was in good hands. He kept me updated on when the services would be complete, took amazing care of my home, and recommended other amazing services to me. The prior owner of my home left the carpet in bad condition. Doug and his colleague handled each room with care and did not over charge me like some of the other places in town were going to. His prices are very reasonable and he responds very quickly (he is a joy to speak with!). Doug, and his employees are very personable which I love, and I love how diverse his business is. I would recommend his services to anyone and will definitely continue using in the future. Doug not only has an absolutely amazing business, but he makes sure that he takes care of his customers, which I appreciate a ton. He recommended an amazing lady, Regina, who came and cleaned my new home from top to bottom. The price to clean my 2-story home was EXTREMELY reasonable compared to the $999 another place was going to charge me. This speaks volumes to him and his business practices. If I could rate Extreme Clean Carpet and Floor Care higher, I would! Service: Carpet cleaning
Sep 14th, 2021

This organization really puts a backing behind Customer Service. They go above and even let you know what needs cleaned and what doesn't. They don't over charge you and they are so very customer friendly. Such an amazing organization I would highly recommend them to all friends, family and all other out there.
Sep 13th, 2021

Doug and his assistant Andre did a wonderful job. Really professional and had a positive attitude. My family had a deadline to meet and he reassured us that all would be well and we were in good hands. Our house went from questionable to comfortable and 1000% over would recommend!
Sep 11th, 2021

Sep 4th, 2021

We used Extreme to clean the carpets in our new home. The old owners had dogs and our well trained dog had an accident! Doug did an amazing job spot cleaning and making sure he got troubled areas. Our dog hasn't had another accident and they smell absolutely wonderful! He did 3 bedrooms rooms and our stairs and was extremely efficient. Doug was very responsive, professional, and extremely personable! His colleague was equally kind. You get a message when he's en route and he was on time (a little early actually which was great!). We will absolutely be using Extreme Clean again and highly, highly recommend Doug's services. His prices are very fair and we want him to come back yearly for a great deep clean! Services: Pet stain and odour removal, Carpet cleaning
Aug 23rd, 2021