Kingsway Pharmacy & Home Medical Equipment

Aug 20th, 2023

Needed some "special socks" because I'm special  and got a prescription to go here! Friendly staff and my gosh do they sell EVERYTHING medical for home use. Pretty large spot and tons of display items! Takes insurance and was in and out in no time! Masks are still required as of Jan/23 so don't forget yours at home!!
Jan 19th, 2023

Poor customer service!! Had a problem and never offered help To rectify the problem. Did all the right paper work and made all the right calls but was never actually listened to and helped like other pharmacies I go to. My doctors office even called!! This one never again!! We absolutely went through all the proper process! All appropriate paperwork was done through the Doctor and Medicare agreed.
May 9th, 2022

This is an essential business for the area and the doctors at Rush Copley around the corner refer patients there. The owners care and explain products well. You feel like they actually see you and like you. For someone who grew up online and using impersonal pharmacies I found to my surprise that I liked real life human to human empathetic help. Lol. They are smart and kind. The pharmacy is a true traditional pharmacy meaning the pharmacist gets to know you as a person and will advise you well. Becoming a pharmacist takes a lot of training and ultimately they receive their PhD. So, the fact that an actual pharmacist will take their time to get to know your medication needs and help you personally reduces the likelihood of mistakes - it is safer. They also have better packaging for their meds so your loved ones won't likely skip doses and you'll easily know if they do. If I lived closer there I'd make that my primary pharmacy for everything. As it is I drive there when I can.
Mar 4th, 2023

Everyone in this pharmacy has been nothing but rude to my mother to her doctor and they are the most incompetent people when it comes to Medicare billing. When both Medicare and the doctors office tell you that is a rude incompetent people I would never set foot in there again As to your response yes I was using language that warranted your treatment of my mother. And I slammed your doir trust me if I was trying to break it down it wouldnt still be there Both the doctors office and Several people at Medicare agree that you are the problem. I worked in a pharmacy for over 15 years myself and know how to deal with insurance and treat a customer. So you can reply all you like it does not change the fact you and the woman there are both rude and have no idea how to treat people and are holding documents from her doctor with her private health care information which she no longer authorized you to have.
Oct 28th, 2022