Boost Mobile

I needed to go to the store to swap out my SIM card.The business' map made it look like this store was in one of the little strip mall buildings outside the mall driveway. I spend an hour driving around looking for it and finally left. After parking in a McDonald's 15 minutes away and using their free Wi-Fi, I saw on the Google search results that the store was actually inside the mall! Turned around and went back; located the shop on the mall directory, only to find out that they packed up the store 3 days ago with no warning and didn't update their website. Thanks for nothing!
Apr 26th, 2022

Last mo I submitted a new mc# (my bank was bought out) & I gave # & info to to auto enrollment every mo. I have tried countless times to reach Boost to no avail. Just released from hospital, NEEDED SERVICE, DID NOT HAVE ANY WAY TO CALL OR TEXT ANY ONE. YOU NEED HELP, I WON'T PUT UP WITH THIS, WHERE IS YOUR HUMAN CUST SVC???? ?????????????
Mar 17th, 2022

I'm so glad I switched to a different carrier!! These people overseas do not know what they're doing,let alone have much to offer!! Then they become upset when you call to say you need your phone unlocked!! Oh yeah, they know what time it is!!!
Jan 14th, 2022

Unfortunately, the only two employees in the hard to find store were so busy they were juggling two clients at once so you didn't know if he was talking to me or someone on the phone. They replaced my old chip for the needed upgrade but had to call tech support to get instructions on how to make it work. I was there over an hour with people behind me waiting. I could have done it myself over the phone quicker if they would have just sent me the new chip. Also, I was told my LG phone would be no longer serviced due to Boost Mobile dropping that brand. I'd never go through that all again.
Dec 7th, 2021

Oct 21st, 2021