Rack House Kitchen and Tavern

Typical lunch menu. Good beer selection but great service.
Aug 10th, 2021

Unprofessional!!! I placed a large catering order for my daughter's graduation party. I placed it with over a weeks notice from the event date. I received an email confirmation from Rack House confirming the order the same day. Four days prior to the party I receive a text message stating that the order can not be fulfilled and Rack House has canceled it. I immediately called and spoke to some girl, her only explanation was someone forgot about our catering order and didn't order enough food to accommodate our order. I know several restaurant owners and I myself worked for many years in the restaurant industry. There are a lot of mistakes and mishaps that happen behind the scenes in a restaurant. The ultimate goal always is to pull it off in front of the customer and never let them know of the potential disaster that almost could have been. I have a hard time believing that they where unable to reach out to any of their food purveyors on a Wednesday to have a delivery of product before Saturday. OR go to the grocery store and get the product you need. Bottom line is you figure it out. Especially these days, your restaurant was shut down for a few months and now is allowed to be reopen, only do a fraction of the seats and capacity due to COVID. I would think you would hold onto every ounce of business you can. Thank goodness for Agio Italian Bistro in Palatine. I called them Wednesday night with my dilemma. Mike was excellent to work with. He walked me through some popular food options and said it was absolutely no problem to fulfill my order by Saturday. The food was excellent!
Nov 1st, 2020

Currently not open for business. 8/19/20
Oct 17th, 2020

This is one of our favorite local restaurant in the neighborhood we missed the most. I’m a wings lover, and their wings are amazing! But I have to say that their cheese curds is the best and fresh!! Although, I notice it’s a bit smaller size when you do to-go this time. A little bit different than our memories. Overall, we love to be back whenever we visited Chicago again.
Oct 13th, 2020

Cold drinks, amazing food, and chefs that take their time to create the perfect seasonal menu and put all of their passion into their culinary wonders. Those are just a few highlights you can look forward to at this unique eatery. If you live anywhere in Chicago or out in the suburbs, it is worth the drive to fill your stomach and feel like you are being taken care of like you are family.
Sep 30th, 2020