Verizon Authorized Retailer – Russell Cellular

The gentleman with the glasses and blonde hair was patient with superior customer service skills. We will be back!
Sep 19th, 2018

Tried to go to this store a couple of times, always closed when the sign on the door says they should be open Think they're out of business,no phones Insight in the store.
Jan 25th, 2018

I am done with this location. Rude, uneducated, and terrible people skills. I bought a Verizon phone off ebay and wanted to activate it on my account, was told that it was by allowed that I had to buy new. Location down the road helped me with everything I needed after being told by a representative at this location that it couldn't be done.
Dec 9th, 2017

Sign said open and list of hours said 10:00 - 6:00 pm but door was locked and no one was inside... Was around noon and I understand they may have been at lunch but you only have one employing working a weekend and they are permitted to lock the store for who know how long??? Does not make any sense from a business stand point and will be using the Verizon by Walmart from now on or the one in mchenry...
Oct 16th, 2017

Best experience ever
May 21st, 2017