Emerald Wellness & Bodywork

Mar 1st, 2024

10/10 experience! My husband and I did the fire + ice room and a massage. It was absolutely incredible! Every worker was helpful, knowledgeable & the amenities were luxury! We were thrilled to have found this place after we experienced something like this at a resort in Mexico! Now we will be regulars Theyre in the process of updating their website so see the photos of the menus we got for services & pricing! Now go experience it all for yourself & Enjoy!
Feb 3rd, 2024

Jan 18th, 2024

Hands down best service and amenities in Boise! As a full time ultra runner my body goes through a lot. My number one job is to keep my body injury free and rejuvenated to keep on training. I came into Emerald by chance on a run during my 3 day trip to Boise and decided to extend my trip to 9 days specifically to optimize my recovery here. (Side note I travel full time for my trail running) The customer service creates an outstanding personal experience and the amenities will keep you healthy at a comfortably challenging level. Could not recommend this place enough.
Jan 9th, 2024

Been receiving regular massages for 1.5yrs from this location. Absolutely fabulous when Johnny was there. He did deep tissue massage & muscle work. I first went there for extreme numbness i was having in my arm. It had gotten so bad that my arm would be numb or tingling for 80% of the day. I could tell huge difference after 2-3 sessions close together and within a few weeks, totally healed!!! I stuck with them b/c of that experience, and continued to have great experience until he left. I'd give 10stars up until then... tho over the 1.5yrs, the front desk staff was changing a lot. And literally I'd give a negative star review now if i could. I have tried 3 other massage therapists in the last 6 months and none of them were good. And the office starting tacking on $20-$25 fees for this and that and the other.... things I didn't even know about. Like one of the fees was for the fact that a massage therapist was labeled as the "sports" guy? They never said anything about it when I booked the appointment, how would i know he cost extra?? and, I didn't get ANYTHING from his work done on me. He doesn't even speak English. The girl at the front desk is extremely frustrating to work with. If you have a question about your account or even in trying to book massage times, theare extremely slow & frustrating - put you on hold for forever, can't seem to accomodate anything, never have answers, and the system for trying to get answers (email the owner) DOES NOT work! I emailed multiple times to get an accounting for charges and was NEVER answered. The final straw was when i was in the area and called to schedule an appt - they said they had just had a 2pm cancellation and could come in - which I did and then sat til 230, then another half hour in the room - and discovered that the front desk and the massage therapist had COMPLETELY different stories, and the front desk would not take any responsibility for their mistake on time. I am so sick of the front desk and how rude and inconsiderate and irresponsible they are - I will never go back there again... the only positive, good thing was the deep tissue Johnny gave and he isn't even working there anymore nor can/will they give any info of where he is now working or even recommendations for another good deep tissue worker.
Oct 24th, 2023