Urban Escapes LLC

Terrible customer service, terrible communication, would not recommend. With that said, initial communication was positive, however after receiving an in person consult in August, we haven’t received a quote since. (FYI : it’s now January). Followed up end of September to be told we’d receive the quote in a week. 3 weeks later, followed up again, and again was told we’d have the quote in a week. 3 more weeks later followed up and never reviewed a response. And finally, reached out one last time by phone, email and the website contact form multiple times with zero response. **If you’re too busy or you don’t have availability, just tell us! Be honest and up front and we’ll happily look elsewhere. Not going to trust an $18k job to someone who doesn’t even have the decency to follow up.
Jan 4th, 2022

Oct 23rd, 2020

Just Plain Gorgeous. They did an incredible job on the front of our home and I'd love to have them come back and do the rest of the property! Beautiful plant selections and design.
Sep 7th, 2020

Sep 3rd, 2018