Bay Clinic, Inc. - Pāhoa Family Health Center

Doctor visit limited to 5 mins via management. No follow up on visit.
Mar 5th, 2023

Warning!! do not go to this place. We had a appointment today with Dr Peggy ONeal we made over a week ago and confirmed it yesterday the day before our appointment drove to the appointment over 1 hour got there and they said our appointment was canceled but no one called us. The doctor we had the appointment with took the day off and did not let any of there appointments know this of course that did not make us happy they told us to just come back a different day very unprofessional place that they treat you with no respect at all I would definitely stay away from this place unless you want problems. They treat their patients with absolutely no respect and do not care about your time at all. Dr Peggy ONeill was very unprofessional and does not care about her patient's time or money you are obviously just a number if you go to this clinic and are asking for problems. We wish we would have read all of these bad reviews before making a appointment with this place they should be put out of business immediately as they are dealing with people's health.
Feb 15th, 2023

Very hard to get ahold of after being on HolD over 45 min 4 different times they refused to let me see my primary dr after being in an auto accident. Reason given is 3rd party insurance. How do you not let someone follow up with primary dr as told by er?
Nov 21st, 2022

Worst clinic on the Island! I've  been lied to numerous times by staff and physicians who have zero communicaticon shills but loved to humiliate  & torture, not even listening or looking at me while I'm telling the truth yet shaking there head, like I'm wrong. who doesnt listen to their patients?They are trying to kill me  this week because of there lies and mistakes.the details are insane!Luckily after I left in tears today, II drove to Pahoa Community Clinic and they treated me beautifuul. gave me an injection and more medsHighly recommended!!
Sep 28th, 2022

An absolute nightmare to deal with. I regularly have to call in multiple times over the course of weeks to get my meds refilled. Their phone services don't work properly, so more often than not you'll get dropped calls if you wait on hold, and the call back service hangs up on you after one ring. They also never respond to voicemails. They frequently SAY that they've done something, like put in a request for a refill or sent a referral, but more often than not, that thing actually hasn't been done and you have to call in a few more times to check (waiting an hour on hold each time) before you actually get anything done. They cancel and reschedule appointments at the last minute, and since they are always booked out so far, your new appointment date is likely weeks or months later than originally planned. This is seriously the worst clinic I've ever used.
Nov 9th, 2022