Harmony Pilates & Physical Therapy

I was touched inappropriately by one of the instructors during class. When I tried to have a conversation about this with the studio’s manager, he ignored me for over a week, then asked me what I wanted him to do about it, then told me he wasn’t going to do anything. The staff is wildly unprofessional from the top down. I do not feel safe there and will not be going back.
Apr 17th, 2021

To begin with I’d like to say that I’m an active person who mostly spends her time outdoors as a way to stay in shape and enjoy this beautiful island we live on. Occasionally I implement some yoga and other activities as a cross training. I’ve taken a few Pilates classes here and there, but it’s been years since I practiced on reformers. This week I decided to take a Pilates class and see if I like it enough to commit to it and buy a class pack. Unfortunately after visiting this studio and taken a late morning class, I won’t be coming back. Here’s a few things that went great: -easy free parking at Manoa marketplace -online sign-up and prepay for class However so many things were just confusing for me and I left feeling out of place as a beginner. Such things are: - no guest/first time practitioner greeting or even a tour of the studio. Fill out your release form and you’re good to go. Receptionist was busy trying to solve other person’s issues and seem to show no interest in helping me get situated for a class i.e I didn’t know I needed pair of socks until instructor asked me. Thankfully I’ve had a pair in my bag. - instructor won’t come up to you to help you with reformer if you’re struggling, even after you say that. I’m not sure if that’s a Covid protocol or just inattentive instructor who was busy with her own practice vs. helping out a beginner. The class is small though only 4 people allowed why not give at least a thorough verbal instructions regarding unfamiliar equipment or just to adjust for you 🤷‍♀️ - I wish there was more core work and moved done on the reformer, that’s what I’m here for. The class felt more yoga like with lots of stretches which I can do at home and no need to pay for class with an equipment. - after I prepaid there was no follow up email to tell you how to prepare for class: what to wear as far as dress code and new Covid protocol which felt very disorganized and unprofessional considering they charge a lot for their classes. - there’s no formal check in area, so people who arrive for PT and Pilates classes take place at the same room. I believe it interrupts the flow of the class and very distracting in general. I love supporting small local businesses, but not when their service is clearly subpar and leaves you feeling disappointed. I hope my constructive feedback can create some changes for this business located in such beautiful area.
May 14th, 2021

Apr 14th, 2021

It was such a blessing when I found this Pilates studio. Samantha is a gifted instructor with just the right mix of patience, careful instruction, pace and fun. There's always time for new students or ones who are just getting used to the equipment, while more experienced folks never feel neglected. Samantha offers not only a complete and balanced workout, but also the inspiration to start at your own level, and keep getting stronger and better.
Nov 14th, 2019

I give a big thumbs up to Harmony Pilates. The classes are taught by highly qualified instructors and small enough so you're not lost in the crowd. I can really feel the difference in my body after class. It's located in beautiful Manoa valley and has lots of parking which is a plus.
Oct 24th, 2019