Doraku Waikiki

First time here visiting from Melbourne. Very nice place. Staff were very friendly and welcoming. Our server was very helpful in how to choose dishes for sharing. They have a great selection. Had a booth by the front windows Great tasting food I'm looking forward to coming back soon.
Mar 29th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Mar 28th, 2023

Horrible customer service. I brought three of my close friends here and regret it. I am honestly embarrassed at how bad the service was. Staff acted like everything (like asking for water and menus) was a huge inconvenience. Food portions were small. Male server acted like he couldnt care less about serving us. I asked a few questions about the menu and he just had a whatever attitude. What really irritates me is all the workers were around my age, and I work at a restaurant and I guarantee you if they came in I would treat them WAY BETTER than they treated me. My friend with no phone asked for a real menu (they had a QR code) and they server acted like it was a huge inconvenience. To top off this terrible experience, when the server was cooking the fried rice in the dish in front of us they spilt searing oil and rice on my lap. I literally have burns on my inner thighs - when I said ouch and informed them of their accidental mistake they just said oh yeah I burn myself all the time. I understand mistakes happen, but I cant understand not trying to resolve an issue professionally. Definitely would not recommend to anyone.
Mar 27th, 2023

Nice place good food Food : 5/5 | Service : 5/5 | Atmosphere : 4/5 More
Mar 25th, 2023

Mar 25th, 2023