Big City Diner
-
3565 Waialae Ave
Honolulu, HI 96816 - 808-738-8855
Hours
Chamber Rating
-
Short Story Scribe
Love the chili. Staff is very friendly.
Apr 19th, 2023 -
Joel Augustine
I was a little skeptical when I first arrived, as there were only two other parties there, but after a half hour many, many people showed up. Thats when I realized that I was early for dinner. The food was great, as I only feasted on appetizers. The brownie sundae at the end was to die for! Bring a date, because you wont be able to finish it all yourself.
Mar 30th, 2023 -
catherine ondo
If I could give a zero I would! Absolutely worst experience. We were out shopping and decided last minute to have breakfast, we were excited as it had been years since we were there. We came in through the back, we were greated by an old man running food. We waited by the host stand. He came up shortly after to ask how many. Five I said.... No response.... He walked away and went back to the expo area. A few minutes later a couple walked in after us and he returned to seat them by the window right away! Again ZERO RESPONSE to us??? We continued to wait another 5 minutes with zero communication like: It will be a moment The place was EMPTY... After being ignored I said to my group let's go. He turned around from expo and watched us walk out. ZERO RESONSE Zero stars, zero customer service!!! Amazing service next door
Mar 23rd, 2023 -
Jason Keoni Wong
Walked with a friend and we decided to order to go do to the parking situation. If the parking was free we would of dined in. So we had a time limit and we ordered. We received our Lunch and they were fast. I think we had a couple of minutes to spare.
Jan 29th, 2023 -
Christina Darling
We wanted to go and enjoy ourselves here for breakfast. We arrived, there was no line and waited for about 7 minutes before being greeted and asked to sign in to the waitlist where we waited an additional 15 or so minutes before leaving. There was no estimated wait time given, even though we could see an open table, staff with the exception of one, lacked friendliness or customer service, they passed us numerous times as if we weren't there. We honestly felt invisible. We finally decided to leave, but not before staff then wanted to seat us. It was disappointing and it'll be hard to say if we will return to this location.
Jan 23rd, 2023
Contact Info
- 808-738-8855
Questions & Answers
Q What is the phone number for Big City Diner?
A The phone number for Big City Diner is: 808-738-8855.
Q Where is Big City Diner located?
A Big City Diner is located at 3565 Waialae Ave, Honolulu, HI 96816
Q What is the internet address for Big City Diner?
A The website (URL) for Big City Diner is: http://www.bigcitydinerhawaii.com
Q How big is Big City Diner?
A Big City Diner employs approximately 20+ people.
Q What days are Big City Diner open?
A Big City Diner is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 8:00 AM - 8:00 PM
Monday: 10:00 AM - 3:00 PM
Tuesday: 10:00 AM - 3:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 7:00 PM
Q How is Big City Diner rated?
A Big City Diner has a 4.2 Star Rating from 487 reviewers.
Hours
Ratings and Reviews
Big City Diner
Overall Rating
Overall Rating
( 487 Reviews )Short Story Scribe on Google
Love the chili. Staff is very friendly.
Joel Augustine on Google
I was a little skeptical when I first arrived, as there were only two other parties there, but after a half hour many, many people showed up. Thats when I realized that I was early for dinner. The food was great, as I only feasted on appetizers. The brownie sundae at the end was to die for! Bring a date, because you wont be able to finish it all yourself.
catherine ondo on Google
If I could give a zero I would!
Absolutely worst experience.
We were out shopping and decided last minute to have breakfast, we were excited as it had been years since we were there.
We came in through the back, we were greated by an old man running food.
We waited by the host stand. He came up shortly after to ask how many.
Five I said....
No response....
He walked away and went back to the expo area.
A few minutes later
a couple walked in after us and he returned to seat them by the window right away!
Again ZERO RESPONSE to us???
We continued to wait another 5 minutes with zero communication like:
It will be a moment
The place was EMPTY...
After being ignored I said to my group let's go.
He turned around from expo and watched us walk out.
ZERO RESONSE
Zero stars, zero customer service!!!
Amazing service next door
Jason Keoni Wong on Google
Walked with a friend and we decided to order to go do to the parking situation. If the parking was free we would of dined in. So we had a time limit and we ordered. We received our Lunch and they were fast. I think we had a couple of minutes to spare.
Christina Darling on Google
We wanted to go and enjoy ourselves here for breakfast. We arrived, there was no line and waited for about 7 minutes before being greeted and asked to sign in to the waitlist where we waited an additional 15 or so minutes before leaving. There was no estimated wait time given, even though we could see an open table, staff with the exception of one, lacked friendliness or customer service, they passed us numerous times as if we weren't there. We honestly felt invisible. We finally decided to leave, but not before staff then wanted to seat us. It was disappointing and it'll be hard to say if we will return to this location.
Overall Rating
Overall Rating
( 487 Reviews )Write a Review
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