Firestone Complete Auto Care

Mara Anka _{on Google}

Apr 2nd, 2024

I went in for a tire alignment, and without my consent they installed 2 new tires in the back.Went I went back to have my old tires switched back,they had given me different tire,with a nail in it.I wouldn't recommend Firestone to anybody.

Saira Alimohamed _{on Google}

Mar 17th, 2024

The Northlake Firestone staff were kind, courteous and efficient. Ishmael was helpful and professional as well as the gentleman who took my payment. The repair work was done quickly and they communicated clearly and sent quotes and receipts to my email. They even offered to add coupon as I had mentioned the cost at the dealer was lower for brake job. I much prefer this location to the N. Druid Hills location.
Overall, I am satisfied but confused why my last few visits do not appear in my work history on my online account.

Ema K _{on Google}

Mar 16th, 2024

Exceptional service from start to finish! Ishmael went above and beyond to ensure my vehicle was well taken care of. From their knowledgeable staff to their prompt communication and fair pricing, I couldn't be happier with the experience. Highly recommend !!!

Katrina Willis _{on Google}

Apr 9th, 2024

I took my car to Firestone in December 2023 because I got a message on my dash that says Engine Overheating. They replaced my thermostat and did some flushing. Two months after that, I got the same message and towed my car again to the shop. They did not do anything because they said they dont see that message so they returned my car and I drove it again for about 2 months and got the same message. I took a picture of it and send it to them. Finally they said my radiator was leaking. And that they fixed it. That shouldve been fixed way back. I was driving this car for a long time with it most likely having a leak. I am not coming back. Firestone is a tire store not a mechanic shop. My insurance was the one who referred me there. I hope this radiator they installed is new. Go to a mechanic shop so you avoid taking youur vehicle back every 2-3 months for the same issue that shouldve been resolved the first time.