Romano's Macaroni Grill

Dec 7th, 2018

It is permanently closed!
Jan 19th, 2018

Horrible! Food was cold which as long as it took to get the food there you would think they wouldn't f* that up. And the girls that worked there just don't care. Never agin
Oct 27th, 2017

The food is delicious, and the service is great. Romano's has an excellent atmosphere. I am a returning customer and will continue to eat here.
Oct 18th, 2017

I came here for my birthday dinner. Our waitress walked up to our table and my friends purse had fallen on the floor and the first thing she said was "I don't know whose purse this is on the floor but..." and then proceeds to kick it out of her way. Then she proceeded to tell us we have to order right away cause the restaurant closed at 10. It was 9:30. We had 30 minutes to order but she wanted us to order right away. She threw the plate down for the oil. And rudely reached over us and cracked the pepper over our shoulders without saying excuse me. Then she asked whose birthday it was and I said mine and she said "how old?" And stated my age and she then said "congratulations" in the most sarcastic tone. And when I order wine she said "ID". She wrote her name on the table it was Dawn. She was really just disgustingly rude I've never experienced something so terrible and on my actual birthday. Being a server I know how it is when parties walk in at the last minute sometime your exhausted but my table WOULD NEVER KNOW IF I WAS TIRED OF FRUSTRATED EVER!!!! Especially if I knew it was someone's birthday. I wish we could've come earlier but my husband didn't get off till late from ft Stewart so we did the best we could. I then felt so awkward that I just wanted to leave as quickly as possible so I asked my husband to tell Dawn we were done and wanted to cancel our order and leave she said "ok" and didn't even try to argue or ask us to stay. Before we got out the door the manager caught us. He was extremely apologetic and tried everything in his power to make us stay and gave us cards for discounted service next time. But I just didn't want to be near her considering she was laughing in the background that we complained. My boss would have fired me on the spot if I acted like this. Like I said I know what it's like to be the closer but this was completely unacceptable. She could've gotten a rather large tip from us considering we were a large party but that's besides the point. I left crying because it took a lot to get all my family and friends together for my birthday and it was ruined by Ms. Dawn.
Sep 12th, 2017