Christian Ministries Hospice

Julie L. _{on Yelp}

Aug 19th, 2012

If I could give them NEGATIVE stars, I would!  They are horrible and so is their location in Griffin, GA.  DO NOT USE Them, unless you wish horrible things to happen to your loved one!  The Riverdale location has a nursing director with a horribly nasty attitude and my grandmother came home covered in bruises, which indicated a fall, but nobody would own up to what happened to her.  When I picked her up from 2 nights of Respite care, she was in a chair with a locking tray table in front of her.  Evidently they used it to restrain her as best they could, since it is illegal for them to actually use restraints.  My grandmother is mobile and wanted to walk around with her walker, evidently they didn't want this, so they locked her in the chair.  Her clothing was all soiled and in a plastic bag.  Mind you, she doesn't soil her clothing at home, so she was obviously unable to get to the bathroom as needed.  She was served pureed food, when she eats regular food just fine, and the bruising all down her body was horrific!  When asked about the bruising, which wasn't discovered until we got home and changed her clothing, the unpleasant nursing director acted offended and offered no explanation.  Our hospice provider, who has a contract with Christian Ministries to offer respite to their patients, tried for several weeks to get someone to call them back to discuss the bruising and nobody would return their calls!  They made the decision to not send any of their patients back there, after this incident.This, and the Griffin, GA location are privately owned by someone who is obviously only interested in the Medicare dollars that they get from the patients!  They want the patients to stay in bed and leave them alone and it shows!  I was hurt that I allowed my grandmother to experience this kind of humiliating and negligent treatment!  Our loved ones deserve FAR better than this kind of treatment!  I only used the Griffin location, because they were run by a different director and seemed to be more concerned about the patient; however that changed on her 3rd stay, when they weren't  watching her to the point that she escaped from their building and went across the street to the Fire department to beg for someone to help her get out of the place.  They then began sedating her and she ended up falling a total of 3 times and ultimately ended up in the ER.  They are HORRIBLE and their Owner (Mrs. Odom) is a coward for not returning any phone calls to discuss the negligence and unimaginable treatment that they provided!  BEWARE!  This place is not where you would send anyone, not even your worst enemy deserves this kind of treatment, much less our weak elderly loved ones!I have reported both locations to Medicare in hopes that they funding will stop and their doors will be forced to shut for good!  If they haven't already, their negligence will kill someone!