Atlanta Antique and Estate Liquidators, Inc.

The checkout experience is really bad, the manager was very rude and snappy, they push cash way more than necessary, very snappy and rude with their employees even when employees are just trying to help and add things up, they don't have a credit card reader (as other reviews have mentioned, you can get card readers from Paypal, stripe, square, etc) and have to type your card in manually while other people are waiting. The "receipt" you get if you ask for one (it seemed to be assumed I didn't want one), is handwritten, which doesn't make sense, your card app can send receipts. Roswell has plenty of other reputable estate sale companies, so I don't see this one surviving considering the lack of professionalism.
Jul 16th, 2022

All good, Stan did a great job!
Jul 12th, 2021

BEWARE both shoppers and clients of this company. BEFORE you sign a contract with this company, you should attend one of her estate sales and listen to the people in line prior to the sale opening. You will hear story after story about her lack of professionalism, integrity issues, under hand dealing, and just plain disrespect. Today was no exception. 1.She will state prices on items prior to a sale. She did so this week with an item. 2. Arrive early to her sale and wait in line. 3. Door opens and she has decided that she wants interested parties to engage in a sealed bid auction starting at a price 64% higher than her stated price on the phone. 4. Said she would do it "right now" put price on paper with phone number. I don't want to make you wait. Another example 1. She will confirm availability of an item via phone call prior to a sale with stated price. 2. This time, I arrived at sale and was 1st in line about 5 hours prior to sale opening. 3. Sale time. Door opens and the item that I went for is at front checkout with a sold sticker on it. Asked how that happened. She said someone is called and is bringing her a check for it. I will not do further business with this individual.
Sep 14th, 2021

TLDR: No debit/credit swiper, they want you to say your card number out loud in front of customers. Rude employees, especially the woman taking card payment. Overpricing for items that are way less money online. All reviews are 1 star on Yelp. Everything is overpriced, so even on a day that's 50% off, it's not much of a deal... But that's their choice, it's ok. Here is where my one star review comes from. Out of my 771 Google contributions, with over 7 million views, I RARELY give 1 star. I try to find the BEST in every business, I hesitate to even give 3 stars or below! Anything redeeming is worth noting in my opinion. I digress. 1. The MAIN thing that upset me was checkout. They tell you that you can pay with debit/credit. The lady taking payment seemed to find their payment phone app so hard to use. They don't have any kind of card swipe tool (usually PayPal or Square gives you these for free. I know, because I am a small business owner and I use both.) Fine. She said she has to type in the number. Okay. She gets to the card number screen and asks me to SAY MY FULL CARD NUMBER OUT LOUD. There were 3 customers and two employees within earshot. I said "I won't say my card number out loud, but I'll type it in for you." She said "I will not let you touch my phone." I know we're in a pandemic, and I can respect that, but she said it in a way like I'm about to steal her phone or something??? Super snappy and rude, I was just stunned. Luckily, I had a family member there who paid cash for me and I then paid her back in the car, using Venmo. Took 5 seconds. 2. Items are overpriced. On the 50% off day, items ended up being what I would say is a fair retail price, not a deal. It's fine, just a small note for anyone wondering about their pricing. 3. Very disorganized, especially jewelry and plates/dishes/china. 4. They DO NOT watch or guard the hold table. People took some of our items, paid and left with them. Just very disappointed with that. 5. They have 1 STAR on Yelp with 15 reviews and there is a reason for that. I will never go to another sale with their name on it, and I would suggest that homeowners go with a different estate sale company. I'm sure more money can be made with a polite staff that encourages people to put their items in a safe place so they can BUY MORE without their arms full. It's a common practice, not sure why they're so bad at it.
Jan 8th, 2021