TimeCentre, Inc

This company is selling a product that is clearly unfinished. We shouldn't have to wait a YEAR to get a product doing simple timekeeping!! The staff is too small and ineffective to deliver a good product. Calls go nowhere, there's no one representing the company. We are looking for a new timeclock provider!
Oct 14th, 2017

Don't let the paid 5-star fake reviews fool you, these guys are crooks!! I have never had such a hard time getting a refund! They tell you all of a sudden your clock is out of date and need to upgrade for $$$$!! Unprofessional!
Sep 23rd, 2017

Can't get a salesman to call me back on even an upgrade of software.
Sep 17th, 2017

We have been using their products for some time now and have seen a definite improvement in time management, productivity, and streamlining pay. The fact that they are constantly in the process of developing higher grade products is impressive. We definitely recommend Time Centre!
Jun 22nd, 2017

We used Timecentre 7.0 for years and had no problems. Due to some reporting that the state is requiring us to do, we were told we had to upgrade to Timecentre 8.0. We have been implementing since August, and their implementation team still hasn't completed our system setup. Our training sessions were useless, as the trainers weren't prepared and didn't have the system set up to do the training. The support team does not even answer our emails. I still have issues with Holidays that have been going on since November (its February) that no one will get back to me about. They gave us a fingerprint time clock, and it won't capture some of our employees finger prints, and no one will answer my emails about that, going back to November as well. If you call the support number, no one answers and voicemails aren't returned. I've asked to speak to a supervisor, and so has my boss, and we have gotten no where. The phone is answered by the people we want to talk to a supervisor about, and they won't let us talk to anyone in charge. The reason we switched was to run the reports for the state, and the reports are still not set up either. Extremely dissatisfied with TimeCentre
Aug 28th, 2017