J. Alexander's Restaurant

Recently visited here for lunch and since they were busy and I didn't have a reservation, I sat at the bar. The food and service is always good but I did observe the bar tender handle dirty dishes by placing her fingers in the dirty glasses when picking up multiple glasses at once, handle money and then handle a customer's lemon directly with her fingers without washing them at all during this whole time. That kind of grossed me out so I don't recommend getting any garnishment from the bartender.
Apr 9th, 2024

I have been a fan of J.Alexanders since it first knocked off the Houstons concept 20 years ago. The restaurant usually delivers consistent, high-quality food and service. This particular location feels sub-standard for a few reasons. Upon arrival, I asked the hostess if i could have a table in the bar area, she said "a server would have to be assigned" so I relented and sat at bar. The location generally feels dirty and the baked on food debris on my knife / crouton on the floor confirmed the sanitation. The whole place needs a deep clean. The bartender was friendly and hustling, but the other staff were not helping, including the food runner who let my salad sit on the kitchen counter for approx 5 mins. The food was good as usual. I had a Cypress salad with BC dressing on side and sub grill chix instead of fried. Such a solid salad. BC on point. Corn bread croutons are a little tough. Mixed greens and new finely shaved cabage was great. Get this location back to its previous prestige! As a bonus, install a canvas vestibule around the entry door to stop winter wind from freezing bar patrons/hostess and put a cover on the large industrial contraption in the kitchen that has an exposed motor and wires.
Apr 7th, 2024

Soooo good!!
Mar 30th, 2024

Our family and party of 5 had dinner here last night. The reservation was set for 7:30. My daughter requested a burger for her birthday dinner from J Alexanders so we drove to Ptree Corners from Buckhead to make it happen. As we arrived we were greeted and sat at a round table in Patricks section. A place card was sat on the table with our party info, server name, and special occasion birthday note. I would consider us to be an easy to accommodate party and while we werent expecting Marcel or Chops style food or atmosphere, we did expect decent service. First, it took several minutes for the server to even approach our table for our drink order. As Patrick brought our drinks, no tray was used, leaving fingerprints on the half washed glasses. We ordered two appetizers and five entrees. The appetizer share plates were all visibly dirty, even in dim light. The burger meat had a game-y flavor or just wasnt fresh. Unlucky for us, we placed an order for an additional burger to-go for a late night snack to share. The prime rib was an unacceptable cut as it was FULL of fat. I was lucky to get 5/6 bites out of it. My dog however, enjoyed it. The French dip and the filet were amazing. Each time the servers brought the next course or refill, they would leave the previous courses empty plates and glasses. They almost tried to sit a new plate on top of an old one. As we looked around there were handfuls of empty tables loaded with dirty plates long after guests had departed. It seems like no emphasis is put on pre bussing the guests table to refresh for the next course. Bummer. The manager did approach our table and ask us how things were. As we said okay, he looked at our table, turned around and left. Even after seeing empty plates, empty glasses, and empty drinks galore, we did not see him approach Patrick to follow up with us. Because the server wasnt sales motivated, we had to ask for a desert menu which consisted of 3 items. We decided against them. My father in law had to ask that the table be cleared for his granddaughters birthday before we left, to which Patrick took the plates and cups we had stacked for him. After that request was made Patrick asked if he can bring the complementary birthday dessert instead of just simply paying attention to the place card and bringing it unannounced. As we were leaving for the night, my husband asked the hostess how many covers they had for the night. They had 40 reservations and a little over 200 heads. There is just no excuse other than poor training, poor customer service, and lack of care. Really disappointed in the price we paid for the quality of service and food we received. Wished we wouldve kept our original reservation at Amore e Amore.
Mar 16th, 2024

3-16-2024 @ around 6:00pm: SPB Hospitality LLC (New owners) Should be embarrassed of what they have allowed to happen to J Alexander at The Forum in Peachtree Corners, Georgia. In the future we will be Voting with our wallet and not knowingly eating at any of SPB Hospitality LLCs restaurants which includes but are not limited to Redlands- J. Alexanders, Stoney River Steakhouse and Krystals.
Mar 15th, 2024