Complete Dental Arts

Bryan M. Dunlap _{on Google}

Jul 30th, 2021

As a former patient of around 5 years, I can safely say that this establishment is a complete joke, and anyone considering treatment here should certainly look elsewhere for your dental care.
The sole reason I am giving it 2 stars instead of 1 is that Dr. Cheney is a nice guy.
My issues with this place are many, but let me just start with their general lack of care for their patients. I can honestly say that in my 5 years of going there, I never for a second felt like anyone there genuinely cared about me or getting my smile to where I want it.
The staff is permanently revolving. I have probably seen 20+ different people working there over the years, which is a lot at an office of 4-5. There is obviously something highly amiss for a company to have that much trouble retaining employees.
They love to nickel and dime you with charges. They are clueless when it comes to coding and billing, as you will end up owing a considerable amount of money more than what you are charged at the time of your visit.
They will *sometimes* send out the reminders for your appointment, but you'd better believe they are going to charge you every time for missing one or cancelling on short notice. I have been trying to get a cleaning since May, but the past two times the hygienist has called out with an "emergency", which they did not inform me of until I drove all the way there, causing me to unnecessarily miss time off work and go an extra 4+ months without a cleaning.
The place itself is a shack on the side of Hwy 34, and has not seen even a slight improvement since I started going there. They don't even have a bill pay website in 2021...
There are a bunch of other great options for a dentist in Newnan. Don't waste your time here like I did for the past 5 years.

Robert Martz _{on Google}

Apr 21st, 2021

Hygienist did an excellent job with teeth cleaning. Otherwise not a good experience with my crown.

Miller _{on Google}

Dec 2nd, 2020

Had a terrific experience, everyone was very pleasant and actually cared about my health. Doctor Cheney was also very professional and courteous. I will definitely be seeing their group again very soon. 10/10

Bryce and Kristie Kimmel _{on Google}

Aug 15th, 2020

They have been so welcoming here! I recently took 2 of boys for their first dental appointment. I did some encouraging at home, but their staff confirmed to them that it doesn't have to be scary! My boys are asking when they can go back!
Dr Cheney, doesn't just look at what's most convenient for him, but what will work within your budget. He listens to your concerns and finds the best path forward.Thank you for the time spent with each of us!

Josie Moukiama _{on Google}

Jul 23rd, 2020

I am so disappointed at this dental office customer service skills. The lady at the front dest is rude.I sincerely can’t believe how my children were dismissed without me being noticed. I recently changed my number and updated it with them while I schedule an appt that was today 10/21/20202 @“ 8:30”. Apparently they said that my appt was supposedly scheduled for 8:am. So there was a miscommunication or misunderstanding that could have been corrected .they have my email and an emergency number to call and never did . I show up before my appt with a. Newborn and other young kids to be rudely told No we can’t see you anymore.what ??? No ma’am I will gladly find another doctor for my children.this isn’t the first time she has been rude to me ,so thank you.Bye