Lasseter Motor Company

Took wife’s high country Tahoe to this dealership 3 separate times because the service department can’t follow simple directions. 6 recalls finally fixed 2 of which had to be done twice. Called to have service manager contact me which he never did. Took vehicle to Spence in Thomasville and all issues corrected plus oil change and tire rotation completed in less than half a day. Won’t go back to Lasseter
Sep 24th, 2021

Very knowledgeable service advisor Vernon who scheduled my service earlier n week. Upon arrival today he promptly assigned a work order and the follow up was very professional
Sep 16th, 2021

Sep 13th, 2021

Everyone was very honest and accommodating. Great experience, I would highly recommend your dealership.
Sep 11th, 2021

I took my car up there to be worked on, and three days later it was still sitting in the parking lot not fixed! I had to take my car to another mechanic to have it fixed and was charged 125 for them to tell me they didn't have time to look at it! I bought a 2018 gmc sierra from here 2 yrs ago and I will never spend another dime with them horrible service dept! UPDATE!! Took my car to Southern Automotive and they fixed the issue in 3 hrs. Lassiter had it for 4 weeks prior to me taking it to them this time and still didn't fix it right! When they say they are GM certified they really mean they can call someone at GM who is certified to tell them how to do it they are not mechanics!! If you need anything other than oil change you do not want to take your vehicle to Lasseter you will REGRET IT I PROMISE! Save yourself the time and money and go to a real mechanic shops all they know how to do is change oil!
Aug 26th, 2021